What are the responsibilities and job description for the Clinical Administrative Assistant - West Side position at Rural Health Group, Inc.?
Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant for full time position at our outpatient primary care clinics located on the "west side" of our service area. The clinics in this region include: Norlina, Hollister, Henderson and Stovall. You will have the opportunity to indicate which location(s) you are interested in on the application.
Key responsibilities will be answering the phone and document management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and team approach to care are also essential. Hours will generally be Monday-Friday 8:00 am - 5:00/5:30 pm; some Saturday coverage may be required.
Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:
E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.
Key responsibilities will be answering the phone and document management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and team approach to care are also essential. Hours will generally be Monday-Friday 8:00 am - 5:00/5:30 pm; some Saturday coverage may be required.
Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:
- Good Judgment
- Communication/Customer Service/Teamwork
- Passion
- Honesty
- Responsibility
- Job-Specific Skill Set
- Analyzing quality metrics and conducting pre-visit planning
- Referrals - making, tracking and following up
- Assist with patient tracking and recalls
- Assist with all document management including daily scanning
- Ordering of medical and office supplies
- Provide relief for front desk staff as needed
- High school diploma or GED
- Outpatient medical office experience preferred
- Excellent organizational, telephone, and communication skills
- Must be able to work well with the public and provide excellent customer service
- Ability to multi-task and work efficiently in a potentially stressful environment
- Ability to apply common sense understanding when carrying out detailed written or oral instructions
- Ability to use good judgment in carrying out responsibilities
- Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
- Possess knowledge of modern office equipment and Microsoft Office software programs
- Must be able to quickly learn to use electronic health record/medical practice management system (scheduling, registration, data entry, etc.)
- Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment
E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.
