Program Coordinator (Remote) DRCHSD Telehealth

Are you a master of organization and a maestro of multitasking? Do you thrive in dynamic environments and have a passion for making things happen? If so, we want you to join our team as a Program Coordinator!

As a Program Coordinator at The Center, you will be the driving force behind our programs, ensuring smooth operation, successful execution, and exceptional outcomes. If you're a detail-oriented dynamo with a knack for coordinating, communicating, and conquering challenges, this is the role for you!

The Program Coordinator I (PC I) is a remote, full-time, non-exempt position with a comprehensive benefits package. This professional position requires outstanding organizational and communication skills. The PC I supports national rural health grant programs with educational webinars, calls, reporting, and learning communities, including scheduling, note taking, data entry/tracking, maintaining contact lists, updating activity reports, and evaluations. This position works with program team to host virtual and in person workshops and conferences. The PC I supports posting online resources and educational materials and assists team members to provide technical assistance across the nation to states and small rural hospitals The National Rural Health Resource Center provides technical assistance, information, tools, and resources for the improvement of rural health care. The work that The Center does for rural communities is pivotal to the health of rural Americans and plays a significant role in keeping small rural hospitals open.

Please note: There are 2 positions open. They will work with the Delta Region Community Health Systems Development program. 

The National Rural Health Resource Center values our employee’s professional development and encourages leadership at all levels of our organization. Our wellness program is an extension of our health care based mission.

Our more than 45 employees live across 19 states — including in many of the rural communities we serve. We are passionate about ensuring our family, friends, and neighbors have access to the health care services they need. Employees at The Center enjoy a casual, friendly, and supportive work environment focused on important, innovative work.

Our employees agree:

“Thank you for being such a wonderful place to work!”

“Overall, The Center is the best work environment I've experienced, and I appreciate the leadership team's commitment to continuous improvement.”

“I love The Center, all that they do for moving health care forward in this country and all that they do for their employees.”

The National Rural Health Resource Center is an equal opportunity employer. We celebrate diversity and are committed to fostering an accountable workplace culture committed to diversity, equity, inclusion, and anti-racism. A variety of experiences and viewpoints are sought and valued.

Essential Job Functions

• Coordinate with team to make arrangements that fulfill all requirements as efficiently and economically as possible and seeking input when necessary.
• Support program in all assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations activities to include onsite and virtual activities and attending report presentation and action planning sessions when needed.
• Schedule, host, and take notes during all assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations calls and meetings as requested.
• Support Program Specialist with polling during calls, webinars, meetings and other events with assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations, if needed.
• Draft agendas and email notices for events.
• Provide technical assistance in leadership and workforce development, human resource service coordination, financial, operational and/or quality of care improvement initiatives, telehealth initiatives and community care coordination to support assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations in meeting program goals and identified priorities.
• Act as a contact point for communications with assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations.
• Post updates, events, and materials to The Center’s website and Extranet SharePoint site.
• Develop, track, and maintain communications in Salesforce.
• Update calendars with meetings, events, trainings, and any travel.
• Enter data for evaluation and support evaluation activities as needed.
• Support Program Specialists with tracking assigned federal, state and local government and community partners, health care leaders, community champions and/or community partners and rural health organizations submissions and provide appropriate follow-up as requested.
• Assist in creation of templates and documents per Program Specialists request.
• Develop and maintain Survey Monkey templates.
• Assist in the development of monthly reporting and program summaries for activities.
• Post relevant program materials to Center website.
• Assist team with coordinating and providing technical assistance services to rural health organizations.
• Prepare resource materials with organizational branding and Section 508 accessibility.
• With guidance, perform post-project Recommendation Adoption Progress (RAP) calls to check on rural health organizations ongoing adoption of action plans and develop list of potential resource needs to share back with Program Specialists for project follow up.
• Develop timelines to meet program goals.
• Document and disseminate team meeting minutes.
• Develop constructive and cooperative working relationships with internal and external customers.
• Display an openness towards innovative solutions and approaches.
• Actively participate and engage in team discussions.
• Take steps to develop knowledge, skills, and expertise in broader area.
• Actively seek out innovative approaches to improve work processes that benefit the program or organization.
• Identify and take steps to prevent potential situations that could impact program effectiveness.
• Recognize the potential impact one’s own performance can have on the success of the organization and program.
• Organize information in a logical manner according to the audiences’ needs.
• Practice meaningful two-way communication.
• Delegate appropriately and allow development experience to others.
• Respond appropriately to both positive and negative feedback.
• Coordinate other program activities as assigned.
• Participate in Center Teams and Workgroups.
• Travel 25% including direct and multi-city flights, overnight stays, and driving through rural communities.