What are the responsibilities and job description for the eCommerce Quality Assurance Site Analyst position at Rural King Supply?
About us
Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.
One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support.
At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
15% Associate Discount
Dave Ramsey's SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24 / 7 Chaplaincy Services
Company paid YMCA Family Membership
What You'll Do
As a QA Site Analyst, you will be responsible for testing and ensuring the quality and functionality of our website across multiple devices and platforms. This role involves identifying bugs, performing manual and automated testing, and ensuring a seamless user experience by checking for broken links, usability issues, and performance inconsistencies. The ideal candidate will have experience in quality assurance, web testing, and a solid understanding of website functionality and performance standards.
- Conduct thorough manual and automated testing of the website to identify bugs, glitches, and inconsistencies. This includes testing website features, functionality, and user interface (UI) elements.
- Ensure the website performs optimally across various browsers (Chrome, Firefox, Safari, Edge) and devices (desktop, tablet, mobile).
- Create, maintain, and execute detailed test cases based on functional requirements and project specifications.
- Identify issues, document them in bug tracking systems (i.e. Jira), and work closely with developers and other teams to resolve them.
- Perform usability tests to ensure that the site is user-friendly, intuitive, and aligned with best practices in design and user experience (UX).
- Maintain and update test reports, tracking metrics such as defect rates, test coverage, and testing results, to ensure continuous improvement.
- Continuously monitor the website to ensure there are no technical issues and provide feedback for improvements.
- Ensure that the website meets quality standards and follows industry best practices, including accessibility and security guidelines.
- Create clear documentation for test plans, procedures, and results to maintain consistency and traceability in the testing process.
- Work alongside a team of talented professionals who are passionate about their work and strive for excellence every day.
- Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.
- Take ownership of challenging assignments and have the autonomy to implement innovative solutions.
- Play a pivotal role in shaping the strategic direction and making a tangible difference.
- Act as a trusted internal partner across departments to collaborate on initiatives projecting positive business outcomes.
- Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
- Demonstrate behaviors that exemplify Rural King's Values : People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned. Supervisory Responsibilities
Essential Qualities for Success
Physical Requirements
Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.
The pay range for this position is $50,000 - $66,150 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit
Salary : $50,000 - $66,150
