About us

How we reward you

What You’ll do

• Make a meaningful impact and drive positive change in the lives of our customers and the communities we serve.
• Monitor camera systems for occurrences of theft, productivity issues, and security policy violations.
• Assist Rural King associates with the use of the camera systems and reviewing video.
• Use specialized reports to review financial transactions to identify discrepancies in a retail environment.
• Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm.
• Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives.
• Conduct package checks of associates leaving the Store Support Center.
• Maintain accurate records and reports on daily security incidents.
• Support stores and customers with questions about store policies.
• Review video footage of significant events and provide details to management, human resources, and/or law enforcement.
• Maintain a level of confidentiality when dealing with and sensitive information pertaining to Rural King or it’s Associates.
• Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Supervisory Responsibilities

Essential Qualities for Success

• At least 1 years of surveillance experience or equivalent combination of experience and education.
• Proficiency with Microsoft Office Suite or related software.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Excellent verbal and written interpersonal and communication skills.
• Excellent customer service skills.
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Proven track record of consistently producing error-free work and meeting quality standards.
• Experience efficiently allocating time and resources to meet competing demands and deadlines.
• Strong communication and persuasive skills to negotiate and influence stakeholders at various levels in the organization.
• Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.

Physical Requirements

• Ability to maintain a seated or standing position for extended durations.
• Capability to lift 15 pounds periodically.
• Ability to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.
• Close vision for computer-related activities.