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Denial Management Representative

Rural Psychiatry Associates
Grand Forks, ND Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 3/4/2030

Denial Management Representative - Join Our Mission to Improve Rural Mental Health Care!

Rural Psychiatry Associates is seeking a Denial Management Representative to join our growing team! If you are a detail-oriented professional with a strong understanding of medical billing and revenue cycle management, this is your opportunity to make a meaningful impact in the field of mental health care.

Why Join Us?

At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska.

As a Denial Management Representative, you will play a vital role in ensuring accurate and timely billing operations, optimizing revenue collection, and contributing to the financial success of our organization. Your work will help sustain and expand mental health services in rural communities.

The Role: What to Expect

  • Location: Based in our Grand Forks, ND office.
  • Billing & Claims Processing: Handle medical claims with precision to ensure timely and accurate reimbursements.
  • Insurance Coordination: Work directly with insurance providers and patients to verify coverage and resolve billing issues.
  • Revenue Optimization: Minimize claim denials and maximize reimbursement through proactive billing management.

Key Responsibilities

  • Process & Submit Medical Claims: Ensure accuracy and timeliness in billing submissions.
  • Verify Insurance Eligibility & Benefits: Confirm patient coverage before service delivery.
  • Review & Ensure Proper Coding: Work with medical documentation to ensure compliance with billing standards.
  • Identify & Resolve Billing Errors: Address discrepancies and improve billing efficiency.
  • Follow Up on Outstanding Claims & Appeals: Communicate with insurance companies to minimize delays.
  • Assist Patients with Billing Inquiries: Provide clear explanations and support for payment plans.
  • Stay Up to Date on Billing Regulations: Maintain knowledge of medical billing codes, regulations, and guidelines.
  • Perform Additional Duties as assigned to support revenue cycle management.

What We're Looking For

  • High school diploma or equivalent required.
  • Experience in medical billing preferred, but not required.
  • Strong knowledge of medical billing processes, regulations, and coding systems.
  • Proficiency with medical billing software and electronic health records (EHR) systems.
  • Excellent communication and problem-solving skills to collaborate with internal and external stakeholders.
  • Exceptional attention to detail and accuracy in billing procedures.
  • Ability to manage multiple tasks in a fast-paced environment with strong organizational skills.

What We Offer

As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:

  • Medical, Dental & Vision Insurance
  • Long & Short-Term Disability Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Generous Paid Time Off (accrual based on hours worked)
  • Paid Holidays

If you're looking for a rewarding career in healthcare revenue management where you can truly make a difference, apply today!

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