What are the responsibilities and job description for the Patient Access Coordinator position at Rural Psychiatry Associates?
Patient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care!
Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care.
Why Join Us?
At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska.
As a Patient Access Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction.
The Role: What to Expect
- Location: Based in our Grand Forks, ND office.
- Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process.
- Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records.
- Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access.
Key Responsibilities
- Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression.
- Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details.
- Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits.
- Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed.
- Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations.
- Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation.
- Perform Other Duties as Assigned to support clinic operations.
What We're Looking For
- High school diploma or equivalent required.
- Experience in scheduling appointments preferred, especially in a healthcare setting.
- Excellent communication skills, both verbal and written.
- Strong attention to detail with the ability to multitask in a fast-paced environment.
- Proficiency with electronic health record (EHR) systems and general computer skills.
- Ability to maintain patient confidentiality and adhere to HIPAA regulations.
- Highly organized, self-motivated, and able to work independently.
- Strong time management and prioritization skills.
- Willingness to learn and adapt to new technologies.
What We Offer
As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include:
- Medical, Dental & Vision Insurance
- Long & Short-Term Disability Insurance
- Life Insurance
- 401(k) Retirement Plan
- Generous Paid Time Off (accrual based on hours worked)
- Paid Holidays
If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!
Salary : $17
