What are the responsibilities and job description for the Shop Supervisor position at Rush Enterprises?
The Service Supervisor ensures that qualified diesel mechanics perform repairs correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction.
Rush Truck Leasing opens the door to the world of opportunity. We are the premier commercial transportation solutions provider for businesses across North America. Our network of Idealease and PacLease partners allow us to offer our customers complete truck leasing and rental solutions across our network of dealerships. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Responsibilities:
- Recruit, hire, and motivate qualified diesel mechanics.
- Perform all necessary diagnostic and documentation functions on the company computer system.
- Assist mechanics in developing their skills with support of Assistant Service Manager or Service Manager.
- Greet customers and communicate clearly and professionally any changes in repair(s) that would affect cost and/or delivery expectations.
- Schedule repair work and assign mechanic(s) to mechanical segments that match their skill level to ensure quality.
- Ensure that all repairs are assigned to mechanics an equal and fair manner.
- Maintain high-quality service repairs and minimizes comebacks. Conduct periodic spot checks of completed jobs for thoroughness and quality.
Benefits:
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications:
- High school diploma or general education degree (GED).
- Two years’ service department experience in a commercial dealership environment.
- Valid driver’s license and insurability.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Minimum Pay Rate
USD $60,000.00/Yr.
Maximum Pay Rate
USD $65,000.00/Yr.
Salary : $60,000 - $65,000
