Demo

Sr Epic Trainer - Billing Applications

RUSH Health
Chicago, IL Full Time
POSTED ON 12/30/2024
AVAILABLE BEFORE 2/28/2025

Salary: Negotiable :USD

Location: Chicago, IL

Hospital: Rush University Medical Center

Department: Ambulatory Clinical IT Service

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page .

Summary:

The Sr IS Technical Trainer is a subject matter expert in their assigned application areas, including Epic's billing applications to include Resolute Professional Billing (PB) and Resolute Hospital Billing (HB). This role is responsible for designing, developing, and updating training curricula, materials and classroom environments, as well as managing Rush's online training resources. The Sr IS Technical Trainer works closely with IS Technical trainers to ensure they are equipped to deliver effective training to Rush users. Additionally, the Sr Technical Trainer collaborates with application teams to evaluate and address updates that impact training and the workflows of Rush users.

Responsibilities:

  • Create Curriculum and Materials for Training Sessions
  • Prepare Technical Trainers for Facilitating and Teaching Training Sessions
  • Maintain Training Environment(s)
  • Create and Maintain Online Training Resources
  • Manage the Rush Learning Management System
  • Enroll Rush Users in Training Sessions
  • Provide Application Support for Rush Staff
  • Coordinate Application Training Sessions
  • Facilitate and Teach Application Training Sessions
  • Comply with Rush and Information Services Policies and Procedures
  • Complete Other Duties as Assigned

Requirements:

  • Bachelor’s degree
  • Relevant Application Certification(s)
  • Experience creating training curriculum and materials.
  • Experience maintaining application training environments
  • Proficiency with technology and commonly used programs
  • Excellent written and oral communication skills.

Preferred Job Qualifications:

  • Experience with Adobe Captivate.
  • Familiarity with adult learning theories.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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