What are the responsibilities and job description for the Automotive BDC Sales Manager position at RUSS DARROW GROUP?
Job Details
Description
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success – and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!
Summary:
Do you love working with new technologies and innovative products? We are seeking an energetic and experience BDC Manager to assist with hiring, training and insuring the overall success of our internet sales departments.
In this role, you will be responsible for developing lead handling processes, provide analytical reporting on results, working and managing our CRM and other systems and training BDC reps on the Russ Darrow way.
Responsibilities:
- Oversee the daily operations of the Business Development Center (BDC) and internet sales team.
- Develop and implement strategies to drive online lead generation and customer conversion.
- Train and coach sales consultants to improve phone, email, and live chat communication with potential customers.
- Monitor and analyze lead performance, ensuring all leads are followed up promptly and efficiently.
- Work closely with the marketing team to ensure seamless online and in-store customer experiences.
- Set appointments and manage customer follow-up to increase foot traffic and sales conversions.
- Collaborate with management to develop competitive pricing and promotions.
Qualifications
Requirements:
- Strong computer and analytical skills
- Good verbal and written communication skills
- Self-motivated and goal oriented
- Ability to hit sales quotas and closing percentages
- Proven experience in BDC, internet sales, or automotive sales management
- Strong leadership and communication skills, with the ability to motivate and guide a team
- Familiarity with CRM systems and other automotive sales tools
- Results-oriented, with a track record of meeting and exceeding targets
- Excellent organizational skills and attention to detail
- Passion for the automotive industry and customer satisfaction
- Ability to pass a pre-employment background check and drug screening
Benefits:
- Competitive Compensation Plans
- Full Benefits Package
- Medical, Dental & Vision
- 401k with Company Match
- HSA with Company Contribution
- PTO from day one!!!
- Growth and Advancement Opportunities
- Continuous Training and Development
