Russell is a professional services firm providing construction and development services across the Midwest. Since its inception in 1983, Russell’s culture promotes a collaborative work environment that strives to exceed our clients’ expectations and provide life-time career opportunities for our professionals.

Headquartered in Davenport, Iowa, with offices in St. Louis, Missouri and Overland Park, Kansas, Russell has delivered more than $7 billion in projects across 34 states. We remain a market leader in our core markets, including new construction and complex additions and renovations.

At Russell, we are creating more than a project - we are building great people, relationships, and communities.

Life at Russell

The number one response we receive when we ask our team members what they like about Russell is the culture. Russell team members describe working here as being more flexible than any place they’ve ever worked. They feel supported and support each other. They have fun. They are empowered to get their work done how they see fit. And most of all, they know they can continue their careers here because of the rich development tools available to them. Life at Russell is full of opportunities.

How You’ll Contribute

The Administrative Services Manager plays a vital role in supporting the operational success by leading and overseeing the Project Coordinator team. This role oversees the day-to-day administration of construction projects, including communicating with key stakeholders, coordinating subcontractors, ensuring quality control and compliance, and resolving issues to ensure administrative processes and project coordination functions are executed efficiently and align with company goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership:

• Provides day-to-day supervision, coaching, training, and professional development for the Project Coordinators, including disciplinary action and termination, if necessary.
• Evaluates team member performance, provides feedback, and implements strategies to improve processes, productivity and morale.
• Serves as a point of escalation for team-related issues and resolves them efficiently.
• Works with Operations leadership to determine appropriate assignment/workload for Project Coordinator work groups across all office locations.
• Acts as a liaison between Project Coordinators and other departments, facilitating effective communication and collaboration.
• Participates in recruitment and selection. Trains and onboards new staff members.
• Promotes a culture of continuous improvement by encouraging team input and implementing best practices.
• Ensures consistency between Project Coordinators across all office locations.

Administrative Operations:

• Oversees the coordination of administrative activities, including project documentation, scheduling, reporting, and client communications.
• Standardizes and improves administrative processes to ensure consistency, accuracy, and efficiency across projects.
• Ensures compliance with company policies, industry standards, and project-specific requirements.
• Leads regular Project Coordinator team meetings.

Project Support:

• Collaborates with project managers, superintendents, and other stakeholders to ensure Project Coordinators provide timely and effective administrative support.
• Monitors key project deadlines and assists in resolving administrative bottlenecks to keep projects on track.
• Maintains and manages project documentation systems, ensuring accurate recordkeeping and accessibility. Supports project audits.
• Prepares project reports, including Revenue and Gross Profit reports, PSR summaries, Executive Summary reports, Jobsite Reports, Close-out Punch-lists, Post-Mortems and other monthly/periodic reports as directed by project staff
• Supports ERP integration between Procore and accounting software and ensures prime contracts and commitments meet Russell standard requirements.
• Liaison between project teams and bonding agency to request and track bonds and ensure compliance.
• May provide assistance in special projects and perform other duties as assigned.

Educational and experience requirements include a bachelor’s degree in business administration, construction management, or a related field, although equivalent work experience will be considered. A minimum of five years of experience in an administrative or operational role within the construction or general contracting industry is required, with prior supervisory experience highly desirable. Strong organizational skills, attention to detail, and the ability to effectively manage multiple tasks in a fast-paced environment are essential. Exceptional written and verbal communication skills are necessary, along with proficiency in project management software, Microsoft Office Suite, and document management systems. Additionally, a solid understanding of construction processes, terminology, and compliance requirements is preferred.