What are the responsibilities and job description for the Insurance Account Manager position at Russell Massey & Co Inc?
Job Description
Job Description
The Account Manager at Russell-Massey & Company is responsible for customer service and working as a team in a fast paced and friendly office. We pride ourselves on our work-life balance. We work hard and play hard!
Benefits / Perks :
Competitive Pay
Hours 8 : 30AM-4 : 45PM
Job Stability in a growing industry
Health, Life, Disability, Dental Insurance and 401k
Paid time off
Opportunity for Advancement
Upbeat and fast pace working environment
Responsibilities
Service existing clients in person, online, by phone, and through written communication.
Foster and maintain excellent relationships with clients through regular follow-up, and general account support. Anticipate, respond to, and follow up on all existing client needs.
Collaborate with team members to provide expertise and answer questions and participate in meetings as needed.
Support and prepare clients for renewal and retention and maintain strong client relationships.
Maintain CE and participate in ongoing education and keep informed regarding industry information, coverages, and technology to continuously improve knowledge and performance.
Qualifications
Willing to obtain insurance license required by the state which will be paid for by employer
Minimum 2 years office experience preferred
Be people-oriented, customer-focused, and able to service existing clients.
Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
Have excellent time management skills, thrive in a team environment, and have computer proficiency.
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