What are the responsibilities and job description for the National Account Manager - Drug Channel position at Russell Stover?
At Russell Stover, our passion extends beyond just chocolate—we love what we do! Every day, we live our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. As part of the Russell Stover family, you’ll join the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For more than 100 years, Russell Stover, Whitman’s, and Pangburn’s have delighted generations with premium chocolates made from the finest ingredients. Come be a part of our team and help us continue to bring joy to chocolate lovers everywhere!
A day in the life…
We are seeking an energetic and driven National Account Manager (NAM) to join our team! As the NAM, you will have a genuine passion for sales and a love for working in a dynamic, fast-moving category. You will take ownership of our business with CVS and Rite Aid, overseeing every aspect. To be successful, you will thrive in a fast-paced CPG environment, confidently collaborate with buying teams, communicate effectively across internal departments, and manage customer P&Ls. In this role will report directly to the Director of Sales for the Drug Channel.
What you will be doing…
- Account Management:
- Responsible for delivering Net Sales using a bottoms-up planning methodology
- Own and develop the relationship with the buying and replenishment teams at CVS and Rite Aid
- Oversee the day-to-day customer needs involving portal and paperwork submissions (i.e. promotional contracts, new item setup, etc)
- Regularly track and analyze account performance, including sales, promotions, and market trends.
- Prepare and deliver quarterly business reviews to both internal and external key contacts
- Sales Strategy & Execution:
- Drive sales growth by identifying opportunities for expanding product lines and new placements in seasonal categories
- Create and present compelling sales presentations, business reviews, and promotional plans to buyers
- Collaborate with internal teams (e.g., marketing, supply chain, RGM, Sales Strategy) to ensure seamless execution of promotional programs and line reviews
- Monitor and analyze sell-through data to adjust promotional strategies and maximize sales
- Collaborate with the demand planning team to forecast and manage inventory levels for peak seasonal periods, adjust for consumption changes, and account for promotional spikes
Do you have what it takes?
(Basic Qualifications)
- Bachelor's degree in Business, Marketing, or a related field
- 5 years of experience in CPG sales, with a strong preference for experience managing CVS, Rite Aid, or similar drug channel accounts
- Proven track record of achieving sales targets and managing relationships with national accounts
- Strong knowledge of seasonal product categories and promotional planning cycles
- Exceptional presentation, negotiation, and communication skills
- Ability to analyze and interpret sales data to drive business decisions
- Strong organizational skills with the ability to manage multiple priorities and deadlines
Do you stand above the rest?
(Preferred Qualifications)
- Experience working in seasonally driven categories and promotional planning cycles
- Existing relationships with CVS and Rite Aid buyers
- Experience with syndicated data (e.g., Nielsen, IRI) to analyze market trends
- Experience working in TPM forecast systems
At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace and is an affirmative action employer.
We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.
Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.
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