What are the responsibilities and job description for the Account Representative position at Russell Tobin?
Russell Tobin's client is hiring an Account Setup Representative in Knoxville, TN 37920
Employment Type : Contract
Location : Onsite, Knoxville, TN 37920
Schedule : 8am-5pm
Pay rate : $18-$19.43 / hr
Responsibilities :
- Conduct outbound calls to existing customers to inform them about required POS device upgrades.
- Identify customer needs and recommend tailored payment solutions and value-added services.
- Collaborate with internal teams, including sales, account management, and banking partners.
- Respond to customer inquiries and provide timely support.
- Assist customer service teams during high-volume periods to maintain service quality.
Requirements :
Benefits that Russell Tobin offers :
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Salary : $18 - $19