Demo

Account Representative

Russell Tobin
Knoxville, TN Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

Russell Tobin's client is hiring an Account Setup Representative in Knoxville, TN 37920

Employment Type : Contract

Location : Onsite, Knoxville, TN 37920

Schedule : 8am-5pm

Pay rate : $18-$19.43 / hr

Responsibilities :

  • Conduct outbound calls to existing customers to inform them about required POS device upgrades.
  • Identify customer needs and recommend tailored payment solutions and value-added services.
  • Collaborate with internal teams, including sales, account management, and banking partners.
  • Respond to customer inquiries and provide timely support.
  • Assist customer service teams during high-volume periods to maintain service quality.

Requirements :

  • 2–4 years of experience in outbound sales, telemarketing, or financial services preferred.
  • Proven sales and customer service skills with the ability to meet or exceed KPIs.
  • Strong communication skills with the ability to explain complex products clearly and persuasively.
  • Self-driven, organized, and able to work effectively in a fast-paced environment.
  • High school diploma or equivalent required.
  • Proficient in keyboarding, 10-key, and navigating multiple computer systems.
  • Benefits that Russell Tobin offers :

    Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

    Salary : $18 - $19

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