Accounts Receivable Coordinator

Job Title: Accounts Receivable Settlement Specialist

Location: Atlanta, GA 30328 (HYBRID)

Pay range: $25 – 26/hour on W2.

Job Type: Contract Role

Shift: 8:30am-4:30pm Need to be in the office until fully trained (depending on the person 5 to 15 days). Currently hybrid- WFH Friday. In office M-Th

Job Description:

TOP MUST HAVES:

Cash App Experience - ability to process 70 to 100 payments Daily.

Excel VLOOKUP Experience

Ability to interpret customer remittance and back up, heavy research and reconciliation. Multi-Task, high pressure environment.

The opportunity:

The Recycle Billing and Accounts Receivable team within the North American Billing Hub of is seeking a candidate for the AR Settlement Specialist Role.

The individual will report to the Accounts Receivable Manager and will work closely with external customers, business unit plants and sales personnel, and the corporate credit and cash application teams.

This role is 100% processing incoming cash cases from mom-and-pop accounts to large high-volume companies. Research and apply previous cases that were not 100% applied.

You would be ensuring that payments are applied to the appropriate accounts/invoices.

Identifies and resolves payment discrepancies and answers inquires pertaining to remittance.

The requirement is that you process at least 70 cases a day.

Intermediate or above Excel (pivots and VLOOKUP’s and Pivot tables and currently uses on a daily basis.

Skillset to fix recurring issues regarding Cash, this could be internally or externally with the customer.

Out of the box thinking required. Process Improvement Minded. Another 20% will be spent in Portfolio Management and Unmatched UAC.

70 Cases process daily, provide application details timely and accurately.

Ability to hit metrics and deadlines for Cash.

Ability to multi-task, handle multiple projects/functions in a high-pressure work environment.

Ability to interpret customer remittance and back up.

Address payment issues like double payments, lack of remittance etc.

Ensure UAC Unmatched is addressed and resolved timely.

Full understanding of JDE Auto match Process, the fields it entails and how to fix when not working for a customer.

Has initiative to act, anticipate potential problems and address them early on and fix them?

Intermediate or above Excel (pivots and VLOOKUP’s - Used on a daily basis

Keep the UAC Working File up to date.

Maintain process and procedure documents, so they are always up to date.

Process 1700 Incoming Payments Monthly

Process previous UAC Cases per the UAC Working File - Heavy Research and reconciliation.

Pull Data from customer portals and match to Open Invoices Aging - Using VLOOKUP's (for all large accounts), Some customers pay several times a week.

Reduce the number of cash cases prior to the previous year cash cases.

Request remittance support from customer (correct so that it is not a recurring issue)

Research and provide details of all discrepancies (over and short pay)

Research and resolve Other UAC Reason Codes for your portfolio - Follow Up on all UAC Reason Codes, per schedule on UAC Reason Codes tab of UAC Working File

Resolve customer that did not go through JDE Auto match.

Run Unapplied Cash Weekly - Monday - Weds - Friday

Skillset and drive to fix the recurring Cash Issues so that all UAC goes through the Auto Match Process or Cash App is able to post without our assistance.

Strong attention to detail

Work UAC Cases Daily as they come in. All cases that come during the month must be processed in that month.

Work with the SSAR Team to resolve old cases with unapplied cash.

What you need to succeed:

Ability to hit metrics and deadlines for Cash.

Ability to follow and understand established procedures.

Ability to interpret customer checks and remittance.

Ability to multi-task, handle multiple projects/functions in a high-pressure work environment.

Ability to set priorities and schedule activities effectively to ensure timely completion.

Ability to set priorities and schedule activities effectively to ensure timely completion.

Ability to think outside the box, not routine processing.

Ability to work independently in a professional manner with team commitment.

Ability to work independently in a professional manner with team commitment.

Able to respond quickly to changing demands, processes, and update information.

Absolutely must know how to do VLOOKUP’s.

At least 3 years’ experience with collections/revenue/accounting/AR or related function - Cash Application

Clear and concise written and verbal communication

College Degree (accounting, business, or finance) strongly preferred.

Communicate Daily with appropriate customers (internal and external)

Communicate daily with Billing Analysts personnel on resolution of errors or exceptions.

Communicate daily with plant personnel on resolution of errors or exceptions.

Communicate daily with Sales/Brokers personnel on resolution of errors or exceptions.

Complete Reports Timely

Drive and motivation to hit metrics and deadlines.

Excellent planning and organization skills.

Excellent planning and organization skills.

Has initiative to act, anticipate potential problems and address them early?

High comfort level with systems navigation

High ethical and performance standards for self and team

Intermediate or above Excel (pivots and VLOOKUP’s)

Motivation to improve processes and procedures.

Order Entry Systems / JD Edwards a plus.

Organization in maintaining the status of large customer portfolio.

Proficiency in use of Microsoft Tools

Strong attention to detail to detect errors and billing errors.

Strong interpersonal skills; excellent written and verbal communications capabilities

Understands brokerage.

Understands the full cash application process.

Understands the invoicing process and the financial impacts.

“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”