What are the responsibilities and job description for the Administrative Support position at Russell Tobin?
What are we looking for in our Administrative Support?
Job title: Administrative Support
Hourly Pay: $18 to $20 W2
Location: Phoenix, AZ
Duration: Mar 10, 2025 - Jun 10, 2025 Contract
Job Summary:
Job title: Administrative Support
Hourly Pay: $18 to $20 W2
Location: Phoenix, AZ
Duration: Mar 10, 2025 - Jun 10, 2025 Contract
Job Summary:
- Performs various and multi-functional clerical and administrative tasks with an emphasis on excellence, privacy, quality, compliance and versatility. Provides general guidance and assistance to the customer via telephone, written communication and/or in person.
- Perform office operations including; filing, organizing, copying, scanning, answering phones, and distributing materials.
- Organize, file, compile and distribute correspondence and other documents alphabetically, numerically, or by other prescribed method.
- Consult and coordinate with others to generate, assemble, and update correspondence, departmental files, systems, manuals, logs, materials and or packets.
- Provide general guidance and assistance to internal and external customer inquiries via telephone, written communication and/or in person.
- Assist departmental staff, as assigned, with clerical and administrative tasks and projects.
- Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines.
- Demonstrate and maintain current working knowledge of the required BCBSAZ systems, procedures, forms and manuals.
- The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
- Perform all other duties as assigned.
- REQUIRED COMPETENCIES 1. Required Job Skills
- Intermediate skill in in use of office equipment, including copiers, fax machines, scanner and telephones
- Type > 35 words per minute with 5% error rate or less
- Basic skill in word processing, spreadsheet, and database software
- Intermediate PC proficiency
- Sit or stand for a minimum of 8 hours per day
- Perform light manual work, lifting up to 20 pounds
- 2. Required Professional Competencies
- Maintain confidentiality and privacy
- Manage a large and diverse administrative workload under limited time constraints
- Possess verbal and written communication skills
- Capable of basic investigative and analytical research
- Navigate, gather, input and maintain data records in multiple system applications
- Follow and accept instruction and direction in a rapidly changing, fast paced environment
- Establish and maintain working relationships in a collaborative team environment
- Preferred Professional Competencies
- Knowledge of medical, pharmaceutical, and other health services, practices, and terminology
- Knowledge of a wide range of matters pertaining to the organization's services and operations
- Required Work Experience 1 year(s) of experience in an office or clerical field Required Education
- High-School Diploma or GED in general field of study Preferred Work Experience
- 1 year(s) of experience in health insurance, medical office, or other health related field
- 1 year(s) of experience in a sales or marketing field Preferred Education
- Associate's Degree in general field of study
Salary : $18 - $20
