API Enablement Site Reliability Engineer Senior Staff Engineer

What are we looking for in our API Enablement Site Reliability Engineer Senior Staff Engineer?

Job Description:

Job Title: Site Reliability Engg.

Duration: 10 Months (With further Extension or Conversion)

Location: Chicago, IL (Onsite)

Salary: $70 - 75/ hr on W2 (Depends on Experience)

Job Description:

We are seeking a highly skilled and experienced API Enablement SRE Senior Staff Engineer to join our Team. The ideal candidate will have a strong background in managing and optimizing complex systems, ensuring their reliability, scalability, and performance. This role focuses on enhancing our API Management Platforms and integrating SRE best practices.

Key Responsibilities:

API Platform and Enablement Team:

• Design, implement, and maintain reliable and scalable SRE practices for API Management Platforms.
• Strong knowledge and experience in API solutions, platforms, API delivery, and API management.
• Strengthen the maturity of SRE practices by building on and executing improvements to observability, resiliency, and stability.
• Assess ecosystem changes to determine risk, impact, and checkout needs for API and Integration Platforms.
• Proactively consider SRE improvements and GenAI opportunities, create solutions, and successfully execute them.
• Create self-service capabilities to enable API provider teams to easily integrate with SRE API best practices.
  
  

Incident Management and On-Call Rotation:

• Lead incident management, structured triage, and analysis, including the creation and management of incident runbooks.
• Participate in on-call rotations for incidents and changes, including evenings and weekends.
• Conduct problem analysis, remediation, and continuous improvement to enhance system reliability.
  
  

Views, Dashboards, and Unified Views:

• Implement and maintain observability and monitoring solutions, including Splunk and Dynatrace.
• Create unified views, dashboards, and visualizations to provide a single pane of glass and information radiators for system health and performance.
• Create unified views that can be shared across stakeholders to quickly align on the issue root cause.
  
  

Resiliency and Strengthening SRE Maturity:

• Design, implement, and maintain reliable and scalable systems and infrastructure.
• Lead the team in SRE and proactive risk mitigation, including resiliency and disaster recovery exercises, change management, and upgrades and patches.
• Level up SRE maturity and demonstrate it through the achievement of KPIs and operational metrics.
  
  

Performance and Automation:

• Monitor and optimize the performance, availability, and reliability of systems and applications.
• Develop and maintain automation tools and scripts to streamline operations and improve efficiency.
  
  

Risk Management and Metrics:

• Define, operationalize, and integrate SRE-related KPIs, metrics, and ideas into day-to-day activities.
• Proactively manage risks, including assessment of findings, planning remediation, and executing to bring prompt closure to resolve risks.
  
  

Qualifications:

• Strong knowledge and experience in API solutions, platforms, API delivery, and API management.
• Knowledge and skills in API Platforms (e.g., API Connect, Apigee, AWS API Gateway) and API Management.
• 5 years of experience in site reliability engineering or a related field.
• Expertise in SRE best practices, including incident management, resiliency, monitoring, detection, diagnosis, remediation, and prevention.
• Demonstrated experience in being on call and resolving incidents, including incident management and root cause analysis.
• Experience with large-scale distributed systems.
• Knowledge of CI/CD pipelines and DevOps practices.
• Experience with cloud platforms (e.g., AWS, Azure, GCP).
• Strong knowledge of system design, development, and management.
• Full stack software engineering skill set, including front-end, back-end, and database development.
• Proficiency in scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform).
• Familiarity with monitoring and observability tools (e.g., Splunk, Dynatrace).
• Demonstrated ability to mature SRE practices and strengthen stability through proven KPIs and metrics.
• Excellent documentation, communication, problem-solving, and collaboration skills.
• Experience with GenAI and innovation, and a commitment to continuous improvement.
  
  

Preferred Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
  
  

Benefits Info:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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Rate/Salary: $70 - 75/ hr on W2 (Depends on Experience)