Demo

Claims Coordinator

Russell Tobin
Mason, OH Contractor
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/30/2025

Russell Tobin's client a leading global eyewear multinational corporation is hiring a Claims Coordinator in Mason, OH 45040 (Onsite)



Job Title: Claims Coordinator

Location: Onsite, 5 days a week (Hybrid possible after a few months, not guaranteed)

Hours: 8:00 AM - 5:00 PM (1-hour lunch) or 8:00 AM - 4:30 PM (30-minute lunch)

Job Duration: Temporary, until 12/31/2025

Pay Range: $16.85/hr. - $17.85/hr.


Job Description:

We are seeking a temporary Claims Coordinator to efficiently and accurately process manual claims and handle simple claims-related projects. This role requires attention to detail, a strong understanding of claims adjudication, and a commitment to meeting performance standards. You will be responsible for supporting claims processing and customer service efforts to ensure client satisfaction.


Major Responsibilities:

  • Process standard claims and adjustments efficiently and accurately.
  • Meet or exceed performance standards for production, cycle time, and quality.
  • Participate in non-complex claims projects and initiatives.
  • Adapt quickly to processing changes due to new plans or benefit designs.
  • Provide strong customer service by communicating with various teams, including Account Managers, Operations, and Client Representatives.
  • Work closely with the supervisor to meet or exceed key performance indicators (KPIs) in productivity and accuracy.
  • Proactively develop self-remediation plans when performance standards are not met.


Knowledge & Skills:

  • Strong data entry and claims processing skills.
  • Familiarity with claims management systems (EyeMed claims system, Metastorm, Exclaim, EyeNet).
  • Basic knowledge of Excel and Access.
  • Understanding of third-party benefits and administration.
  • Strong customer service orientation.
  • Ability to work under pressure and manage multiple tasks simultaneously.


Experience:

  • 0-1 years of claims processing or data entry experience.
  • Proficiency with PCs and spreadsheet applications.


Education:

  • High school diploma or equivalent required.



Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Salary : $17 - $18

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