Demo

Claims Coordinator

Russell Tobin
Mason, OH Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Russell Tobin's client is hiring a Claims Coordinator in Mason, OH

Employment Type : Contract

Location : Onsite Mason, OH 45040

Pay rate : $16-$17.85 / hr

Responsibilities :

  • Processing - Efficiently and accurately processes standard claims or adjustments
  • Consistently achieves key internals with respect to production, cycle time, and quality
  • May participate in non-complex special claims projects initiatives, including network efforts
  • Understands and quickly operationalizes processing changes resulting from new plans and benefit designs.
  • Drive client satisfaction - Works with supervisor and co-workers to provide strong customer service and communication with key customer interfaces that include the Client's Account Managers, Operations, Information Systems, Client Representatives, and the Client's leadership team
  • Drives Key Performance Indications - Consistently meets or exceeds agreed-upon performance standards in both productivity and accuracy
  • Proactively works with supervisor to develop a self-remediation plan when standards are not being met

Requirements :

  • High School Diploma
  • 0-1 years of claims processing / data entry experience. Knowledge of PCs and spreadsheet applications
  • Data entry and claims processing knowledge
  • Has a working knowledge of interface systems that includes claims systems such as Metastorm, Exclaim and EyeNet
  • Some basic working knowledge of software programs, specifically Excel and Access
  • Understand third-party benefits and administration
  • Strong customer service focus
  • Ability to work well under pressure and multi-task
  • Benefits that Russell Tobin offers :

    Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

    Salary : $16 - $18

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