Claims Processor

Russell Tobin's client is hiring a Claims Processor in Mason, OH

Employment Type: Contract

Location: Hybrid (2-3 days in the office) Mason, OH 45040

Schedule: Monday-Friday 8am-4:30pm

Pay rate: $15-$17.85/hr

Responsibilities:

• Responsible for the timely and accurate completion of key tasks supporting the successful implementation of new Small Business Clients with and/or on behalf of a team of Implementation Specialists.
• Execute the preliminary steps to build a new client structure for implementation requests routed through the shared Salesforce queue; using standard client set-up guideline(s) and process(es)
• Initiation of and accurate and timely tracking for all completed tasks using the proprietary Salesforce Implementation Tracker Project Management tool
• Benefit set-up validation in the core Facets system and communicating to implementation owners any discrepancies with the expected outcome
• Execution of new client online portal access set-up; including sending the appropriate communication email templates, tracking status, and reporting any identified issues.
• Monitor team shared Outlook mailbox for incoming membership documents sent from clients, brokers or Third Party Administrators (TPA’s)
• Review incoming membership documents (Microsoft Excel and Word) to confirm accuracy in formatting and validity of data; including communicating when updates are needed for successful membership enrollment and/or submission for processing.

Requirements:

• Ability to learn and adopt new processes quickly and with ease
• Ability to work remotely and autonomously
• Accustomed to working in a high-paced, high-volume environment Strong attention to detail
• Medium-Advance level of expertise with Microsoft Excel • Proficient with Outlook
• Familiar with Cloud-based applications (i.e. OneDrive)
• Ability to multi-task and perform duties using multiple sources or systems; Data Entry experience preferred
• Ability to clearly articulate findings, issues, or concerns requiring resolution

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.