What are the responsibilities and job description for the Credit and Collections Manager position at Russell Tobin?
Job Overview
We are seeking an experienced Accounts Receivable Specialist to manage all aspects of accounts receivable, including billing, collections, and resolving customer billing issues.
The ideal candidate will have a strong attention to detail, excellent communication skills, and a proactive approach to resolving discrepancies.
Main Responsibilities
- Manage the entire accounts receivable process from invoice generation to collection.
- Reconcile accounts receivable ledger to ensure all payments are accurately recorded.
- Analyze and resolve billing discrepancies or disputes in a timely and professional manner.
- Develop and implement effective strategies to reduce delinquencies and improve cash flow.
- Collaborate with internal teams to address client billing concerns and resolve issues promptly.
- Prepare regular aging reports and provide updates on accounts receivable status.
- Contribute to the development and implementation of process improvements to increase efficiency and productivity.
Requirements
- Bachelor's degree in accounting, finance, or related field preferred.
- Proven experience (5 years) as an Accounts Receivable Specialist or similar role.
- Strong knowledge of accounting principles and practices.
- Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks).
- Experience with legal billing platforms (e.g., Centerbase or similar).
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Experience working with cross-functional teams and resolving client issues.
- Familiarity with collection techniques and negotiation skills.
- Ability to maintain confidentiality and handle sensitive information professionally.
