What are the responsibilities and job description for the Customer Support position at Russell Tobin?
📍 Customer Service Representative
Fortune 100 Investment Firm | Columbus, OH
🕒 Start Immediately!
💼 Contract: 6–12 Months (Hybrid after 6 months)
💲 Pay: $18.00–$19.17/hour
📍 Location: Columbus, OH
💬 About the Role
Join a dynamic team supporting internal clients at a top-tier investment firm. If you're passionate about customer service and interested in investment banking, this is your chance!
🧠 What You'll Do
- Handle inbound & outbound calls with internal clients
- Assist with account opening and ongoing support
- Deliver exceptional service throughout the account lifecycle
- Build strong internal relationships and offer effective solutions
- Stay adaptable in a fast-changing environment
✅ What You Bring
- Comfortable in a phone-based service environment
- Strong verbal & written communication skills
- Confident in problem-solving and critical thinking
- High level of accountability and professionalism
- Team player who can also work independently
- Proficient in MS Office: Outlook, Excel, Word, PowerPoint
🌟 Perks & Benefits (through Pride Global)
- Medical, dental & vision coverage
- 401(k) retirement savings
- Life & disability insurance
- Accident & critical illness coverage
- Legal & pet insurance
- Employee assistance program
- Discounts with preferred vendors
📅 Ready to start your investment career journey?
Apply now and jumpstart your career with a world-class firm!
Salary : $18 - $19
