Demo

Documentation Analyst

Russell Tobin
Henderson, NV Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/9/2025

Russell Tobin & Associates is currently seeking an Operations Documentation Analyst to work with one of our top clients in the financial services industry!

Location : HYBRID- Henderson, NV

Pay : $32-$35.50 / hr.

Responsibilities :

  • Partner with Operations Managers and Subject Matter Experts (SME) to ensure that policies, procedures, user guides and process flows accurately reflect required information and that supporting documents are in alignment.
  • Analyze business processes to determine documentation requirements, ensuring written content is consistent, concise and follows a logical flow
  • Create new operational user guides and procedures from multiple resources, including but not limited to, regulatory guidance, documentation provided by the business units, SME interviews, process mapping, end user systems, new business operating models, partner fulfillment vendor sources, and other types of material.
  • Once changes to policies, procedures, and user guides are approved, work with responsible person to ensure updates are posted to the on-line document library and updates are communicated to bank employees.
  • As needs arise, may work on other related projects within the Operations areas of the bank.
  • Manage the electronic publication of policies, procedures and guidelines to the bank’s SharePoint site and provide monthly updates of activity in this area for reporting of overall department productivity.
  • Create documents that comply with Toyota standards on language, writing style, structure, and format.
  • Participate in project teams and make recommendations on the types of documents and information necessary to achieve business goals.
  • Complete regulatory compliance and other training as assigned.

Experience and Required Skills

  • Bachelor’s degree in English, Business, or other applicable field of study.
  • Knowledge of various areas of banking or financial services operations, including mortgage and commercial lending, deposit operations, and a strong understanding of consumer banking regulations.
  • Project management is an asset.
  • Experience in creating forms is an asset.
  • Timeline management / ability to perform comfortably in a fast-paced, deadline-oriented work environment to meet required deliverables.
  • Excellent writing and communication skills, including the ability to listen and observe.
  • Detail and process-oriented
  • Technical proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams.
  • Knowledge of Lucid Chart is an asset.
  • Must be self-directed and able to work both independently and as part of a team to meet goals, objectives and deadlines.
  • Must be organized and skilled at managing multiple priorities.
  • Maintain confidentiality of sensitive information
  • This is a Hybrid work position, currently approximately 85% remote and 15% in office (may be subject to change)
  • Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.

    We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

    As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

    Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

    Salary : $32 - $36

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