What are the responsibilities and job description for the Intake Specialist position at Russell Tobin?
Title : Intake Specialist
Duration : 12 Month of Contract
Location : Indianapolis, IN 46204, IN (ONSITE)
Interview Mode : In person only
Job Description :
- Candidate provides timely, appropriate and professional responses to all public contact with the Commission. Intake / Case Control staff shall answer questions, makes referrals, draft complaints and forward calls to appropriate Commission staff. The Intake / Case Control staff serves as a professional staff member within the Commission and provides a front-line response to the public for questions and issues concerning the Commission. This position requires a strong level of organization as well as interpersonal skills, integrity and sound judgment. The candidate is privy to sensitive and highly confidential information and receives instructions for new and complFex tasks.
Responsibilities include but are not limited to the following
Preferred Experience
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Minimum 6 months of administrative experience
Required
Months
HS diploma or GED required
Required
Previous legal course work, paralegal type coursework
Required
Working knowledge of computers and Microsoft 365
Required
Ability to effectively communicate, both orally and in writing
Required
Practical knowledge of the Indiana Civil Rights Law and Federal Civil Rights Laws
Required
Ability to type with speed and accuracy
Required
Ability to interpret, analyze and apply the laws appropriately and relevantly to areas covered by the Civil Rights Law
Highly desired
Ability to interpret and apply Commission policies and procedures as they relate to the charges of discrimination filed
Highly desired
Strong organizational skills with the ability to manage various projects simultaneously
Highly desired
