Senior Business Analyst

Sr. Business Analyst

Location: Columbus, Ohio (Hybrid; 2-3 days in-office; Tue/Thu preferred)

Pay Rate: $59-$64/hour depending on experience (W2 Contract)

About Us:

Join a leading retailer focused on evolving its corporate identity and values as it aims for significant growth. This is a high-profile role with visibility from the CEO, CFO, and VP, offering a chance to shape enterprise-level initiatives and support meaningful organizational change.

Position Overview:

We are seeking a Sr. Business Analyst with broad expertise across multiple business areas to support a transformative initiative. This role involves working cross-functionally with HR, stores, operations, marketing, and merchandising teams to drive the discovery, documentation, and execution of requirements for enterprise-level projects.

Key Responsibilities:

• Lead requirements management for large-scale initiatives, including elicitation, prioritization, communication, and traceability.
• Collaborate with cross-functional teams to understand current state processes, identify gaps, and create future state process maps.
• Ensure all delivery teams (business and technology) are aligned to achieve expected outcomes.
• Act as a liaison between project teams and stakeholders, providing voice of the customer insights.
• Provide change management support, including creating user manuals and standard operating procedures.
• Support user acceptance testing (UAT) and post-implementation activities such as hypercare and project closure.
• Mentor junior analysts and provide training as needed.

Qualifications:

• 5 years of business analysis experience with a broad, cross-functional skillset.
• Proven ability to document processes, map requirements, and communicate effectively.
• Experience with both Agile and Waterfall methodologies.
• Strong presentation and stakeholder management skills.
• Advanced problem-solving and analytical capabilities, with the ability to visualize and communicate complex issues.
• Bachelor's degree in Business or related field (preferred).
• Certifications such as IIBA CBAP, CSM/PSM, CSPO/PSPO, BPM, or Green Belt Lean Six Sigma are a plus.

Preferred Experience:

• Transformation or organizational change projects.
• Retail industry experience.

What We’re Looking For:

• A "jack-of-all-trades" with a versatile background (not solely focused on technology/digital projects).
• Strong communication skills and attention to detail.
• Ability to manage time and prioritize tasks effectively in a fast-paced environment.
• Critical thinking skills to navigate ambiguity and unknowns.

Interview Process:

• Two rounds: Initial interview with the hiring manager followed by a final interview with the AVP.

Join Us:

Be part of a team within the transformation office driving impactful changes across the organization. This role is instrumental in aligning delivery teams with enterprise goals and ensuring successful project outcomes.

Apply today to contribute to this exciting initiative and help shape the future of a major retailer!