Ecommerce Assistant

Position Summary:
The Fulfillment Assistant is primarily responsible for helping manage purchase orders and communicating with our staff and customers. This role requires working directly with the Fulfillment management as well as building relationships with key vendors and employees of various Russo divisions to ensure deliveries are made accurately and on-time. This position also assists in resolving any pricing/inventory discrepancies.

Responsibilities/Duties:
Data entry
Working knowledge of how to set up new manufacturers, part #s, product descriptions, product pricing, etc. in the computer system
Assist the Manager/Supervisor with tracking inventories, either by physically taking inventories or being able to evaluate the sales/purchase history and determine where stock levels should be
Assist with booking orders to the level that the Manager recommends
Being able to field and answer calls from Russo’s staff regarding pricing, delivery timeframes, freight policies, or any other aspect of a manufacturer/distributor’s program
Contacting our vendors, sales representatives, and distributors in order to verify/obtain pricing, freight policies, terms, ship schedules, etc.
Running a daily purchase order recommendation and ordering all special and stock orders for products that are below minimum stocking level at the given time of year
Other tasks as defined by manager

Qualifications...
Knowledge, Skills, and Abilities:
Must possess good general computer skills (Excel, Word, Outlook)
Must be very detail oriented and organized
Strong written and oral communication skills
Ability to handle phone calls and emails effectively
Knowledge of outdoor power equipment, landscaping or salt industry is a plus

Credentials and Experience:
High School Diploma or GED required
No prior experience necessary

Russo Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.