What are the responsibilities and job description for the Server position at Russo's New York Pizzeria?
Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will possess a passion for providing exceptional customer service and creating memorable dining experiences for our guests. As a Server, you will play a crucial role in ensuring customer satisfaction through attentive service, effective communication, and a thorough understanding of our menu offerings.
Responsibilities
- Greet and seat guests in a friendly and welcoming manner.
- Take accurate food and beverage orders using the Toast POS system.
- Provide detailed information about menu items, including daily specials and promotions.
- Upsell additional items to enhance the dining experience.
- Ensure all tables are properly sanitized and maintained throughout the shift.
- Deliver food and beverages promptly while ensuring accuracy.
- Monitor guest satisfaction and address any concerns or requests in a timely manner.
- Assist with bussing tables and maintaining cleanliness in the dining area.
- Collaborate with kitchen staff to ensure smooth service flow.
- Adhere to all health and safety regulations, including proper food handling procedures.
Skills
- Strong customer service skills with a focus on hospitality and guest services.
- Ability to perform basic math calculations for order processing and payments.
- Previous experience in food service or restaurant settings is preferred but not required.
- Knowledge of upselling techniques to maximize guest satisfaction and sales.
- Familiarity with Toast POS or similar point-of-sale systems is an advantage.
- Excellent communication skills, both verbal and written.
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
- Team player mentality with a willingness to assist colleagues as needed.
Join us as we strive to provide an outstanding dining experience for our guests!
Tipo de puesto: Medio tiempo
Horas previstas: de 25 a 40 por semana
Lugar de trabajo: Empleo presencial
