What are the responsibilities and job description for the Now Hiring Lead Host/Hostess position at Russo's On The Bay?
Russo’s On The Bay/ Vetro Restaurant & Lounge is looking for an experienced Host/ess who can serve as an overall representative for our business. This role entails someone with great communication, impeccable attention to detail and people skills. The candidate must be a passionate, respectful, hospitality-focused leader with the ability to delight our guests. We believe everything a guest remembers starts with great service, and the Host/Hostess plays an intricate role in the guests’ experience.
If you are enthusiastic about creating memorable guest experiences and thrive in a customer-centric environment, please apply!!!!
Duties:
- Greet and welcome guests with a friendly and professional demeanor. - Manage the flow of guests and ensure timely seating.
- Answer phone calls and assist with guest inquiries.
- Maintain a clean and organized host station.
- Use POS system (preferably Digital Dining POS), and Reservation System Open Table to manage reservations and seating arrangements.
- Perform clerical duties/ administrative task.
- Provide exceptional guest service by addressing any concerns or special requests.
- Responsible for open and closing duties, but not limited to performing other responsibilities not mentioned here.
Experience:
- 2 Years’ experience in a similar role preferred.
- Strong communication and interpersonal skills.
- Excellent phone etiquette and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of hospitality industry practices and standards.
Preferred (not required) Bilingual Spanish
Shifts
Weekdays - Evening, Nights, Weekends, Holidays
In Person Role - Must be able to commute or planning to relocate before starting work.
Job Types: Full-time, Part-time
Physical setting: Fine dining restaurant
Weekly day range: Monday to Friday; Weekends as needed
Salary: $21.00 - $23.00 per hour
- Paid Time off (Per NYS Law)
- Pre-Tax Commuter Transit Benefit
- 403(b) Participation
- Paid Training
We'd love to hear from you!!!
Salary : $21 - $23
