Dispatcher/Customer Service

Responsibilities:

- Previous Dispatching pool service techs is a plus or have worked in the pool industry for 2 or more years
- Perform clerical duties such as booking appointments for service techs, photocopying, and organizing documents
- Assist with proofreading and editing various types of written materials
- Provide personal assistant support to executives and managers as needed
- Enter and maintain accurate data in order entry systems or databases
- Utilize Service Fusion and other office software to create and edit documents for service bookings
- Provide excellent customer support through phone, email, or in-person interactions
- Assist with basic bookkeeping tasks using QuickBooks or similar software

Skills:
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent attention to detail for proofreading and data entry tasks
- Proficiency in using office equipment such as printers, scanners, and fax machines
- Familiarity with Service Fusion or similar office productivity tools
- Ability to handle confidential information with discretion and professionalism
- Strong communication skills, both written and verbal
- Basic knowledge of bookkeeping principles and experience with QuickBooks is a plus

This is an excellent opportunity for someone who is organized, detail-oriented, and enjoys providing support in a fast-paced office environment. If you have the skills mentioned above and are looking for a rewarding position as an Office Assistant, we encourage you to apply.

Qualifications

• Proficient in data entry and dispatching work orders, with a strong understanding of booking appointments .
• Excellent communication and organizational skills, capable of managing multiple tasks efficiently.
• Experienced with Service Fusion and Microsoft Office applications.
• Strong proofreading and editing abilities, ensuring accuracy in documentation.
• Customer service-oriented with a background in clerical and administrative roles.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Associate (Preferred)

Experience:

• Customer service: 3 years (Required)

Ability to Relocate:

• Northlake, IL 60164: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22