What are the responsibilities and job description for the Field Diagnostic Technician position at Rust-Oleum Corporation?
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB :
This position performs diagnostic various onsite inspections for customers as well as other inspection services
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Perform / assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
- Work with Lead Diagnostics Technician
- Collaborate with other Field Supervisors as necessary.
- Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied.
- Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters.
- Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue.
- Project a professional appearance and demeanor at all times while completing services for a customer.
- In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc.
- Proper completion of all services and related paperwork.
- Participate in all safety trainings and complete any required documentation.
- Perform any other duty and / or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services
ADDITIONAL SKILLS AND QUALIFICATIONS :
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
