What are the responsibilities and job description for the Service Writer/Advisor position at RUSTY WALLACE TOYOTA?
Job Overview:
We are seeking a Service Writer to join our team. The ideal candidate will have a strong background in automotive service and sales, with the ability to communicate effectively with customers and technicians.
Responsibilities:
- Greet customers and discuss service needs
- Write accurate service orders based on customer requests and vehicle symptoms
- Communicate with technicians to ensure timely completion of services
- Provide estimates for repairs and services
- Upsell additional services or products as needed
- Transmit repair orders to the appropriate personnel
- Maintain customer records and follow up on services performed
Qualifications:
- Experience in automotive service writing or related field
- Knowledge of automotive diagnostics, brake repair, tire service, and suspension systems
- Strong sales and customer service skills
- Ability to align customer needs with appropriate services
- Excellent communication and interpersonal abilities
This position offers the opportunity to work in a dynamic environment where you can utilize your automotive knowledge while providing exceptional service to customers. If you meet the qualifications and are passionate about the automotive industry, we encourage you to apply.
Job Type: Full-time
Pay: $49,172.00 - $54,132.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Morristown, TN 37814: Relocate before starting work (Required)
Work Location: In person
Salary : $49,172 - $54,132