What are the responsibilities and job description for the Conference Services Manager position at Ruth's Chris Steak House?
Hotel Park City, member of Autograph Collection Hotels by Marriott International, located in Park City Utah, is seeking a highly organized, detail-orientated Conference Services Manager.
General Duties Include, But Not Limited To
Food and Beverage, Banquets
General Duties Include, But Not Limited To
- Makes presence known to clients during needed events being available to solve issues and/or suggest alternatives to previous arrangements.
- Interacts with guests to solicit feedback on product quality and overall guest satisfaction with areas such as guest rooms, meeting facilities, equipment, and service levels - follows up with customers post-event.
- Organizing and maintaining accurate detailed and orderly files of previous and upcoming events.
- Able to up sell food beverage, guest room types and any ancillary revenue streams.
- Helps to conduct pre-convention meetings as needed for clients, also attends all hotel required meetings.
- Maintains accurate and current space (room) blocks to maximize revenue potential.
- Works with Director of Food & Beverage on guest related needs and tasks as assigned.
- Prior experiences in Conference Services/ Catering Sales is preferred, but not required.
- Well organized, detail oriented and excellent communication skill, both verbal and written.
- Proficient in Microsoft programs, Marriott software experience also preferred, but not required.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable with a level of creativity, enthusiasm and flexibility.
- Ability to focus on guest needs; remaining calm, professional and courteous at all times.
- Maintains flexible hours to accommodate customer needs, may be required to work weekends & holidays.
Food and Beverage, Banquets
