HIM Tech I

Rutherford Regional Health System is a 143-bed acute care facility that offers a broad array of inpatient and outpatient care. Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs.  We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

Rutherford Regional Health System’s partnership with Duke LifePoint Healthcare is bringing the pieces together to transform healthcare in Rutherford County. Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the country’s leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier. These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers and patients to bring high quality, innovative healthcare services to communities. Duke LifePoint combines Duke’s unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.

Individual will be responsible for maintain daily workflow in the Health Information Management Department. This position is primarily responsible for imaging all records into the EMR system, indexing and analyzing all records to the highest level of quality possible. Individual will assist providers and clinicians in achieving timely, accurate and complete documentation practices. Individual is flexible, dependable and demonstrates the ability to adapt to change.

Essential Functions:

• Responds to inquiries of staff, vendors, and the public for the purpose of providing information and/or direction, discussing and resolving any issues and/or problems.
• Promotes quality improvement, staff and patient safety, cultural diversity and contributes to the morale and teamwork of the staff through department operations and by personal performance.
• Preps, scans, indexes and analyzes records within 24 hours of discharge while assuring the highest level of quality possible and achieving scanning quality performance of at least 99%.
• Reconciles records received with appropriate discharge list.
• Monitors, tracks and maintains reporting process for medical record deficiencies and provider notices. Maintains statistics on physician delinquency status and reports accordingly to Department Leader.
• Maintains integrity of the Master Patient Index by reviewing for duplicate medical record numbers, completes medical record number merges as appropriate and upon request from Patient Access Department.
• Assists physicians and other providers in completing medical record deficiencies.
• Handles all requests and inquiries for patient health information whether received via mail, fax, phone or in-person.
• Follows all departmental and organizational policies and procedures.
• Prioritize release of information requests and serves as backup coverage for release of information desk as needed.
• Understand the relationship between coding and billing and the four day bill hold process.
• Upholds the LifePoint Health Core Values of: Honesty, Integrity & Trustworthiness, Inclusion, Compassion, andLegal/Ethical Compliance in all facets of his/her work.
• Assists other departments as needed with other requests and special projects as needed.