What are the responsibilities and job description for the Administrative Assistant - Patient Services position at Rutland Regional Medical Center?
Job Summary
We are seeking a highly skilled and experienced Front Office Assistant to join our team at Rutland Regional Medical Center. The successful candidate will possess excellent communication and interpersonal skills, with the ability to provide top-notch patient care and support our clinical staff in delivering exceptional healthcare services.
Key Duties
- Provide outstanding customer service, addressing patient concerns and queries in a professional and empathetic manner.
- Manage patient data, including demographics, insurance information, and clinical records.
- Perform administrative tasks, such as scheduling appointments, processing transactions, and maintaining accurate records.
- Collaborate with clinical staff to ensure seamless patient flow and efficient use of resources.
Requirements
- Diploma or degree in Business Administration or related field (or equivalent experience).
- At least 2 years of experience in a front office or administrative role, preferably in a healthcare setting.
- Proven ability to work effectively in a team environment, with excellent communication and organizational skills.
