What are the responsibilities and job description for the Front Desk Representative - Rutland Regional Medical Center position at Rutland Regional Medical Center?
About the Role
The Front Office Assistant position at Rutland Regional Medical Center is an exciting opportunity for a motivated and detail-oriented individual to join our team. In this role, you will be responsible for managing front desk operations, including registering patients, handling phone calls, and performing various administrative tasks.
Main Responsibilities
- Manage patient registration, including collecting demographic and insurance information.
- Provide excellent customer service, responding to patient inquiries and resolving issues in a professional manner.
- Assist with scheduling appointments, collecting co-payments, and processing transactions.
- Support clinical staff with daily tasks, maintaining accurate records and ensuring efficient patient flow.
What We're Looking For
- Bachelor's degree in Healthcare Administration or related field (or equivalent experience).
- Minimum 2 years of experience in a healthcare setting, preferably in a front office or administrative role.
- Strong communication and organizational skills, with ability to multitask and work effectively in a fast-paced environment.
