What are the responsibilities and job description for the Front Office Assistant position at Rutland Regional Medical Center?
Provides integral first contact for all the clinic customers including patients, referring offices, physicians, and providers. Serves as the initial impression for many customers and is important to the organization’s customer service reputation. Responsible for key components of finical integrity of each patient encounter including registering patients with complete demographic, insurance, and clinical information to assure accurate records and timely billing for services rendered, providing accurate information regarding payments to the patients and collecting co-payments at point of service. Appropriately handles multiple incoming phone calls and face to face conversations from a variety of customers with high levels of integrity, triaging, and trouble shooting. Communicates with patients any pertinent visit information, such as when to arrive and any preparation for their clinic visits, diagnostic testing, or procedure. Helps clinical staff as needed and performs all the clerical duties necessary for patients to be seen within the clinic timely. Focus will always be on patient needs and efficient use of hospital resources.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Minimum Education
- High School diploma or equivalent.
Minimum Work Experience
Required Skills, Knowledge, and Abilities
Pay Range : $16.60 - $24.65
PM24
PI39dc10eed710-36310-36592461
Salary : $17 - $25
