What are the responsibilities and job description for the Customer Service Representative position at Rutter's?
Company Overview
Rutter's is a leading convenience store chain committed to delivering world-class customer service and high-quality products. Our team members are the backbone of our operations, ensuring that every customer has an exceptional experience.
Job Description
We are seeking a highly motivated and energetic individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing top-notch customer service, operating cash registers, maintaining inventory levels, and performing various tasks related to food preparation and general housekeeping.
Responsibilities
Required Skills and Qualifications
Rutter's is a leading convenience store chain committed to delivering world-class customer service and high-quality products. Our team members are the backbone of our operations, ensuring that every customer has an exceptional experience.
Job Description
We are seeking a highly motivated and energetic individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing top-notch customer service, operating cash registers, maintaining inventory levels, and performing various tasks related to food preparation and general housekeeping.
Responsibilities
- Attend to customers in a timely, courteous, and professional manner.
- Operate cash register, collect, verify, maintain proper cash levels and report all moneys due to the company.
- Complete customer transactions accurately and efficiently, and ensure compliance with applicable age restricted product regulations such as lottery, tobacco, and alcohol.
- Report any problems with customers (such as non-payment, loitering, etc.) to store manager immediately and take action according to policy.
- Ensure the proper execution of Rutter's Restaurant program including food safety procedures.
- Perform duties at multiple workstations (e.g., register, food prep, make table, expediter, etc.).
- Complete all store housekeeping functions (i.e., dusting, sweeping, mopping, cleaning restrooms, emptying trash, etc.).
- Stock and maintain inventory levels as required throughout the store.
Required Skills and Qualifications
- Entry level position, no experience necessary.
- Must be at least 16 years of age.
- Ability to use a PC and/or other electronics.
- Talk, hear, read, write, and comprehend English.