What are the responsibilities and job description for the Service Advisor position at RV Masters?
Company Overview
RV Masters specializes in the repair and maintenance of RVs, trucks, and trailers. Our commitment to quality service ensures that our customers receive the best care for their vehicles, allowing them to enjoy their journeys with peace of mind.
Summary
As a Service Advisor at RV Masters, you will play a vital role in providing exceptional customer service and support. Located in the heart of our operations, you will be responsible for assisting customers with their automotive needs and ensuring their vehicles are serviced efficiently.
Responsibilities
- Act as the primary point of contact for customers seeking automotive services.
- Assess customer needs and recommend appropriate services or repairs.
- Upsell additional services to enhance customer satisfaction and vehicle performance.
- Manage service appointments and ensure timely completion of repairs.
- Handle cash transactions accurately and maintain records of services provided.
- Collaborate with technicians to ensure clear communication regarding vehicle repairs.
- Provide follow-up support to customers post-service to ensure satisfaction.
Requirements
- Proven experience in automotive repair or service management is preferred.
- Strong sales skills with a focus on upselling services effectively.
- Excellent communication skills to interact with customers professionally.
- Ability to manage multiple tasks in a fast-paced environment.
- Basic knowledge of vehicle maintenance and repair processes is essential.
If you’re passionate about helping customers keep their vehicles in top shape, we invite you to apply today and become part of our dedicated team at RV Masters!
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Required)
Ability to Commute:
- La Place, LA 70068 (Required)
Ability to Relocate:
- La Place, LA 70068: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000