What are the responsibilities and job description for the Service Technician position at RV Mobile Power, LLC?
RV Mobile Power (RVMP) is an industry leader in mobile power solutions, delivering expert services and products that keep RVs, mobile units, and other vehicles powered and operational. Our Flex Service™ division specializes in professional installation, troubleshooting, and maintenance of RV generators and power systems.
We are seeking a skilled and motivated Service Technician to join our team and ensure that our customers receive reliable, high-quality service—wherever they need it.
Job Overview
As a Service Technician for RV generators, you will be responsible for the installation, maintenance, troubleshooting, and repair of generator systems for a variety of applications. This role requires frequent travel to customer sites, including RV parks, dealerships, service centers, and mobile workspaces. You will work both independently and collaboratively, delivering excellent service to ensure equipment remains operational.
Key Responsibilities
- On-Site Service: Travel to customer locations to install, troubleshoot, repair, and maintain generators and mobile power systems.
- Diagnostics & Repair: Perform diagnostic tests to identify mechanical or electrical issues and execute necessary repairs.
- Preventative Maintenance: Conduct regular inspections and maintenance to maximize generator performance and lifespan.
- Installation: Assemble and install new generator units, ensuring proper configuration and compliance with safety standards.
- Customer Interaction: Provide exceptional customer service, explaining repairs and maintenance processes while educating customers on best practices.
- Documentation: Maintain detailed service records, work orders, and inspection reports.
- Compliance: Follow safety guidelines and regulations during all service activities.
- Travel: Be available for regular regional and occasional national travel, including overnight stays as needed.
QualificationsRequired:
✔ Proven experience in generator maintenance, repair, or a related technical field
✔ Knowledge of diesel, gas, and/or propane-powered generator systems
✔ Ability to diagnose and repair mechanical and electrical issues
✔ Willingness and ability to travel frequently
✔ Strong problem-solving and troubleshooting skills
✔ Valid driver’s license with a clean driving record
✔ Strong customer service and communication skills
Preferred:
➤ Certifications in generator maintenance or related areas
➤ Experience with RV systems and power distribution
➤ Technical training in electrical or mechanical systems
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person