What are the responsibilities and job description for the Park Manager position at RV Park Management?
Park Manager
About our company: RV Park Management (“RVPM”) is a property management company in the RV park industry. Our goal is to provide outstanding RV park management support and services, assist park proprietors, implement solid solutions for RV park owners. We strive to grow park revenue, while keeping our eye on improving the bottom line. We serve our clients by serving our guests and teammates. We love hiring full-time RVers and offer the opportunity to move and work at different parks in our portfolio!
Job Summary:
This position manages 2 locations on the Eastern Basin of Lake Ontario: Bedford Creek Campground in Sackets Harbor, NY and nearby Willows on the Lake RV Park in Adams, NY.
RVPM Park Managers provide a resort-level service, always striving to exceed expectations for RV park guests. The Park Manager is responsible for managing the day-to-day operations of the park, including guest services, overseeing maintenance, and managing the budget.
Duties and Responsibilities:
- Oversee daily park operations to ensure the park provides a consistently safe, clean, and enjoyable guest experience.
- Monitor expenses and implement cost-effective measures while maintaining high standards of guest services.
- Ensure that park facilities and equipment are properly maintained and repaired promptly.
- Manage the park's reservations, check-in, and check-out processes, ensuring smooth guest experiences.
- Lead by example with a proactive stance on safety protocols and efficient park operations.
- Respond to guest complaints and resolve issues in a timely and professional manner, escalating to the Area Manager as needed.
- Maintain documentation of park activities, staff concerns, and all information related to smooth and efficient park operations.
Qualifications:
- High school diploma or equivalent required.
- 2 years of management experience in RV park operations or a related field.
- Full-time RVer ready to relocate and live on-site.
- Excellent communication and customer service skills with experience working in a fast-paced and sometimes unpredictable environment.
- Proficiency in budget management preferred.
- Knowledge of local, state, and federal regulations pertaining to RV parks.
- Ability to work weekends and holidays as needed.
- Must have a valid driver's license.
- Must be certified, or willing to get certified, to dispense propane.
Physical Requirements:
- Ability to stand, walk, and operate equipment for extended periods.
- Must be able to lift and carry up to 25 pounds.
- Ability to bend, kneel, stoop, crouch, and climb as required.
- Able to work outdoors frequently and in various weather conditions.
Depending on the client, the incumbent may or may not be required to live on-site at the park they manage. Additional requirements may apply if required to reside at our property.
RVPM offers a competitive salary,site discounts, and a fun and supportive work environment. If you are an experienced RV park manager who loves a job that is far from “routine” and is committed to providing excellent guest experiences, we want to hear from you!
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Application Question(s):
- Tell us about your experience managing an RV park!
Experience:
- Property management: 1 year (Preferred)
Ability to Commute:
- Sackets Harbor, NY 13685 (Required)
Ability to Relocate:
- Sackets Harbor, NY 13685: Relocate before starting work (Preferred)
Work Location: In person
Salary : $55,000 - $60,000