What are the responsibilities and job description for the RV Parts Advisor position at RV Retailer, LLC?
Start your journey with Blue Compass RV as we are looking for a Parts Advisor to join our team.
THE ROLE : As an RV Parts Advisor, you will play a crucial role in ensuring the smooth operation of our RV dealership by managing and organizing the inventory of RV parts and accessories. You will assist customers and service technicians in identifying, locating, and purchasing the right parts for their recreational vehicles. This role requires strong customer service skills, a solid understanding of RV components, and the ability to work efficiently in a fast-paced environment.
WHAT WE HAVE TO OFFER
Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100 RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us.
COMPENSATION : $19-$24 / hourly
OUR BENEFITS
Medical, dental, vision, disability, FSAs, and life insurance
Paid Time Off and paid holidays
401K
Pet Insurance
5-day work week
Employee Assistance Program
Training and Development Programs
Legal Coverage
Identity Theft Protection
Referral Program
And so much more….
WHAT WE ARE LOOKING FOR :
Greet customers and assist them in identifying the RV parts and accessories they need.
Provide expert advice on parts selection, compatibility, and installation.
Process customer orders promptly and accurately.
Maintain an organized and well-maintained inventory of RV parts and accessories.
Monitor stock levels and reorder supplies as needed.
Conduct regular audits to ensure accurate inventory counts.
Stay informed about the latest RV models, components, and accessories.
Provide technical information and guidance to customers and staff.
Collaborate with service technicians to ensure accurate parts identification.
Actively promote sales of RV parts and accessories.
Recommend related products or upgrades to enhance customers' RV experience.
Upsell additional items or services when appropriate.
Process incoming shipments, verify contents, and update inventory accordingly.
Ensure proper labeling, pricing, and placement of products on the sales floor.
Work closely with suppliers to resolve any discrepancies in shipments.
Build and maintain positive relationships with customers and suppliers.
Address customer inquiries, concerns, and returns in a professional manner.
Strive for customer satisfaction through excellent service.
Collaborate with other departments, especially the service and sales teams, to streamline processes and improve customer service.
Communicate effectively with colleagues to share information about inventory and customer needs.
WHAT YOU CAN BRING TO THE TABLE :
Previous customer service experience is preferred
Previous RV product or camping lifestyle experience preferred
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
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