What are the responsibilities and job description for the Rva tire & auto service center is hiring: Auto Service Writer in Richmond position at Rva tire & auto service center?
Job Description
Job Description
Job Title : Automotive Service Writer
Job Summary :
We are looking for a friendly and dependable Automotive Service Writer to join our team. In this role, you’ll be the first point of contact for customers, helping them with their vehicle service needs, preparing work orders, and communicating with both customers and technicians. If you have a positive attitude, great people skills, and enjoy working as part of a team, we want to hear from you!
Key Responsibilities :
- Greet customers in a professional and welcoming manner.
- Listen to customers’ concerns to understand their vehicle service needs.
- Accurately prepare work orders and relay information to the service team.
- Communicate with customers about their vehicle’s status and recommend additional services when appropriate.
- Follow up with customers to confirm service completion and answer any questions.
- Collaborate with technicians and team members to ensure excellent service delivery.
- Maintain an organized and efficient service desk area.
Qualifications :