Account Manager

The Account Manager conducts direct sales activities leading to quality referral generation to the agency's various service lines. Working within the yearly sales action plan guidelines, the Account Manager is responsible for the overall sales activities that result in growth in patient volume and increased revenue. Activities will include membership in local networking and client advocacy groups and ongoing relationship building with area health care providers while adhering to the sales and marketing budget

This position will require travel/driving throughout Fairfield County, CT.

Responsibilities

• Work within the Business Development/Provider Relations Team to enhance awareness of RVNAhealth's individual service lines and community programs among all strategic referral sources.
• Follow the monthly sales action plan and conduct sales calls to referral sources, which result in increased referrals, admissions and revenue to the agency, as outlined in the sales incentive metrics. Act as single point of contact for your referral sources including regular dates/times to discuss/obtain referrals and follow thru until facility discharge documents are received.
• Identify and evaluate RVNAhealth's strengths and competitive edge as compared to other home health and home care agencies and collaborate in developing appropriate action steps to effectively sell against the competition.
• Provide in-service presentations to appropriate staff to increase customer service and maximize the agency's team approach.
• Manage RVNAhealth's transitional care process as patients discharge home with a comprehensive plan of care.
• Follow established patients admitted to hospitals and skilled nursing facilities to ensure the patient, if appropriate, is referred back to RVNAHealth.
• Assist to secure and promote beneficial community programs including flu clinics and other medical and non-medical programs.
• Present to and/or join community groups to enhance awareness of RVNAhealth's service offerings. Represent the agency at area fairs/events with booth exhibits, as appropriate.
• Knowledgeable and compliant with all agency and regulatory procedures including but not limited to Corporate Compliance, HIPAA and Medicare conditions of participation.
  
  

Skills & Qualifications

• Minimum two years experience in health care.
• Demonstrates the ability to increase community awareness and promote the agency's programs and services.
• Demonstrates the ability to implement a successful sales action plan with account specific goals and conduct successful sales calls to increase referral volume.
• Ability to create and distribute written marketing materials appropriate to the sales and marketing plans.
• Ability to represent the Agency in a professional manner through all written and verbal communications.
• Knowledgeable in Aging in Place program.
• Demonstrated ability to increase community awareness and promote services.
• Demonstrated ability to develop and implement successful daily/weekly sales action plans and conduct successful sales calls.
• Strong organizational skills.
• Self-motivated individual and able to produce results, working independently and as a team member.
• Ability to work under-pressure.
• Works well with people from various backgrounds and professions.
• Skillful in Microsoft office computer software and internet research. Experience with CRM (client relations management) software preferred.
• Ability to travel throughout Fairfield County, CT.
  
  

Why RVNAhealth?

RVNAhealth (formerly known as RVNA, the Ridgefield Visiting Nurse Association) is a twelve-time winner of the Hearst Media Top Workplaces Award. We offer rewarding career opportunities where you can make an enormous impact.

Benefits Of Working At RVNAhealth

RVNAhealth is committed to providing an exceptional, supportive, and progressive work environment for each employee. We offer:

• Competitive compensation
• Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans
• Paid time off
• Personal Wellness Days
• A supportive and employee-centric culture
• Comprehensive orientation
• Career path
• Ongoing educational, training and certification opportunities
• Wellness programs
• Work-life balance
  
  

RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

It will be a condition of employment at RVNAhealth to submit to a pre-employment physical/drug screen and background check, which may include the following: fingerprinting, verification of employment, paraprofessional certifications, designations or licenses, and educational background.