What are the responsibilities and job description for the Service Technician position at RW Garage Doors, Inc.?
Position: Service Technician
Pay: Clear Path to a Six Figure Income
Location: Northern California
Hours:
Full-Time
4-day work schedule
Benefits:
- 401k (matched up to 4%)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Vacation Pay
- Sick Pay
- Weekly Coaching training
- Fully-Branded stocked Service Pro van
- Roth IRA Retirement options
- Company Uniforms
- Quarterly Company events
- Company iPad
Requirements:
- Valid CA driver’s license
- Acceptable DMV record
- Must pass drug screen & background check
Traits:
Positive attitude, competitive, charismatic, executes all processes with accuracy, communicates well, solves problems, demonstrates leadership amongst peers, shows extreme ownership including engineering solutions, elevates peers, seeks to improve time management and is well organized.
Skills:
Previous experience in the garage door industry is a plus, but not required. Garage door experience includes, but not limited to: torsion springs, crashed doors, roller replacement, garage door opener installation, etc. Ability to provide unbiased options and ask for the sale.
Summary:
Our Service Technicians are the most experienced and knowledgeable in the industry. They serve our customers every day and provide solutions for common to complex residential garage door system issues.
Expectations/Responsibilities:
Adhere to the company’s core values, be coachable, seek to learn, clock in and out on time, take meal breaks on time, follow dress code, be kind to others, provide 5-star customer service, execute all processes and procedures, keep van organized and maintained, communicate effectively with scheduling and admin staff using Microsoft Teams, e-mail, and Service Titan, maintain acceptable scorecard metrics set by management, and know your stats.
About Us:Right Way Garage Doors was established in 1980 with a singular vision: to deliver unparalleled garage door services to homeowners and businesses across the Bay Area and Sacramento. From the beginning, our commitment to quality craftsmanship, honest pricing, and exceptional customer service set us apart in the industry. We’ve grown from a small, locally-owned business into one of California’s premier garage door service providers, while staying true to our roots as a family-oriented company with a customer-first approach.
Job Type: Full-time
Pay: Up to $150,000.00 per year
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tools provided
- Vision insurance
Ability to Commute:
- Hayward, CA 94540 (Required)
Ability to Relocate:
- Hayward, CA 94540: Relocate before starting work (Required)
Work Location: In person
Salary : $150,000