IDL Service Coordinator

RWC Idealease is looking for a Shop Foreman for our Phoenix Az. branch

As a Shop Foreman, you will play a vital role in overseeing and managing the day-to-day operations of a shop or service center. You will be responsible for supervising a team of technicians or mechanics, ensuring that work is completed efficiently, accurately, and in a timely manner. Your strong leadership skills, technical knowledge, and problem-solving abilities will contribute to the success of the shop and the satisfaction of our customers.

Shop foreman responsibilities

1. Supervise and manage a team of technicians or mechanics, providing guidance, support, and training as needed.
2. Allocate work assignments to technicians and ensure that work is performed in accordance with established procedures and quality standards.
3. Monitor and review the progress of work orders, ensuring that deadlines are met, and any issues or delays are promptly addressed.
4. Conduct regular inspections of work in progress and completed repairs to ensure quality, accuracy, and adherence to specifications.
5. Troubleshoot and diagnose complex mechanical issues or problems, providing technical expertise and guidance to technicians.
6. Coordinate and schedule maintenance and repair projects, ensuring that resources, equipment, and materials are available and utilized efficiently.
7. Maintain and update service records, including work orders, repair logs, and customer information, ensuring accuracy and completeness.
8. Ensure compliance with safety regulations and company policies, promoting a safe and clean working environment for both employees and customers.
9. Collaborate with other departments or teams, such as parts procurement or customer service, to facilitate smooth workflow and customer satisfaction.
10. Stay abreast of industry trends, technological advancements, and best practices, continuously enhancing your knowledge and skills to improve shop operations.

Shop foreman required skills

1. Strong leadership and supervisory skills, with the ability to motivate and guide a team effectively.
2. Excellent technical knowledge and expertise in automotive, machinery, or relevant mechanical systems.
3. Proficient in diagnosing, troubleshooting, and repairing mechanical issues or problems.
4. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
5. Exceptional problem-solving abilities, with a keen eye for detail and a proactive approach to finding solutions.
6. Excellent communication and interpersonal skills, with the ability to communicate effectively with team members, customers, and other stakeholders.
7. Sound decision-making skills, with the ability to make informed judgments and handle unexpected situations or challenges.
8. Proficient in using computerized maintenance management systems (CMMS) and other relevant software or tools.

Required qualifications

1. High school diploma or equivalent; technical or vocational training in automotive or mechanical fields is preferred.
2. Proven experience as a technician or mechanic, with a strong understanding of mechanical systems and repair procedures.
3. Previous experience in a supervisory or leadership role, preferably in a shop or service center environment.
4. Valid driver's license and clean driving record.
5. Knowledge of relevant safety regulations, compliance standards, and environmental guidelines.
6. Certification or licensure in relevant areas, such as Automotive Service Excellence (ASE) certification, is a plus.
7. Strong knowledge of shop equipment and tools, including diagnostic equipment and hand tools.

Conclusion

In conclusion, a shop foreman plays a crucial role in ensuring the smooth operation of a workshop or manufacturing facility. This job description template outlines the key responsibilities and qualifications required for the position. By effectively managing and supervising a team, coordinating workflow, and maintaining equipment and inventory, a competent shop foreman can contribute significantly to the success and productivity of the organization. With the right skills and experience, individuals can excel in this role and make a significant impact on the overall efficiency and profitability of the business.