What are the responsibilities and job description for the Receptionist position at RWJBarnabas Health?
Job Overview:
The Receptionist will coordinate the operations of patient information, welcome, meet and greet patient navigation programs, and ensure a welcoming environment for patients and visitors. The goal is achieved through various channels by working with multidisciplinary team members to provide exceptional customer service to all patients and visitors at Cooperman Barnabas Medical Center in order to achieve high level of satisfaction and enhance first impressions.
Qualifications:
Required:
- High School graduate or G.E.D equivalent
- Willingness to work flexible hours, including workdays, weekends, and holidays
- Completion of all required orientation programs
Preferred:
- 1-2 years customer service experience preferred
- Ability to deal with diversified customers.
- Good communication and organizational skills.
- Able to work independently and efficiently with minimal supervision.
Scheduling Requirements:
- Shift Working: Flexibility to work hours fluctuating between 10:00am-8:00pm
- Days to Work: Weekdays, Weekends, and Holidays
- Per-Diem, Based on Business Needs
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
