What are the responsibilities and job description for the Registrar, Clinic position at RWJBarnabas Health?
Job Overview:
Greeting patients and assisting with appointments, registration and providing excellent phone etiquette
Qualifications:
Required:
- 1 2 years in customer service or Physician Office environment
- Knowledge of Medical Terminology
- Good typing and computer skills
- Must be able to work with the public and maintain poise under difficult, confronting situations
- High School diploma or equivalent
Scheduling Requirements:
- Shift-7:00-3:30 (hours may vary)
- Monday-Friday
- Full Time/Day
Essential Functions:
- Appointment Process/Patient Registration
- Clinic Eligibility/Managed Care (if applicable)
- Interacting with residents and providers
- Pick up phone by third Ring, Courtesy, do not leave anyone on hold longer than one minute, Accessing Voice Mail, Voice Mail follow -up, Messaging Taking
- Appointment Process, Referrals,VAC, workshops, Sending No Show Letters.
- Billing Process/Charge Entry to be input within 48 hours.
- Computer Order Entry
- Computer Laboratory Retrieval
- Collection of co-payment, payments: Agility on each visit
- Demonstrates communication skills appropriate to ages when registering patients.
- Specific safety issues, i.e. ,need for wheelchair or medical assistance
- Informing patients of Patient Rights and Responsibilities
- Obtaining information about Advance Directive from patient
- Twice daily check on waiting room to make certain all patients are taken care of
- Obtains correct spelling and identification of patient.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
