What are the responsibilities and job description for the Loan Officer Assistant position at RWM Home Loans?
About RWM
RWM Home Loans is a family-owned community mortgage bank with over 3 decades of experience, proudly providing award-winning 5-star service to help clients achieve their home financing goals. Our mission is to empower communities through financial education and homeownership and we're building a team of passionate individuals who share this vision from coast to coast. We offer a wide variety of loan programs with flexible options and tailored consultations, helping us guide clients every step of the way to long-term financial success.
Our commitment to excellence is reflected in our workplace culture, which has earned us repeat recognition as a Top Workplace, with honors for employee appreciation, professional development, well-being, and innovation. With access to upper management and a platform to share your ideas, we're committed to investing in our team members' growth and we offer a variety of development opportunities and growth avenues. Ready to make a difference and advance your career? Join our award-winning team and achieve your career goals with us!
Job Overview
As a Loan Officer Assistant (LOA), you will provide dedicated support to an individual loan officer, or a team, throughout the mortgage loan process, ensuring a smooth and efficient experience from loan application through closing. The LOA is an extension of the team they support, so it is crucial that they maintain an excellent level of customer service and knowledge of the loan process throughout their interactions. This is an onsite position for Lubbock, TX.
Key Responsibilities
- Assist the Loan Officer with reviewing loan applications in a timely manner for accuracy & to ensure they are complete; Immediately notify the Loan Officer of any inaccurate or missing information.
- Act as the primary point of contact for clients to answer all questions about their loans and provide next steps throughout the loan process; Loan Officer will always be CCd on client communication.
- Provide initial needs list to borrowers for Certified Pre-Approval submissions and submissions for purchases under contract or refinances
- Complete income calculations, order automated WVOEs, request manual WVOEs and obtain AUS findings on every file
- Complete LOA checklist for submissions to processing
- Monitor TBD and active pipelines and provide critical updates to assigned team members
- Schedule weekly pipeline calls with loan officer(s) and processor(s)
- Attend monthly Sales & Operations trainings to stay up to date on internal & external products and processes
- Participate in monthly LOA meetings for collaboration & team building opportunities
- Understand and follow company compliance policies and industry regulations
- Become proficient with RWM's internal workflow, technology, & loan process
- Learn & understand basic conventional, FHA, VA and non-agency guidelines for qualification purposes
Qualifications
Compensation
40,000-$45,000 per year, c ommensurate with experience
100 per funded file bonus
The pay range for this role is :
40,000 - 45,000 USD per year(Remote - Lubbock, US)
PI264043446
Salary : $40,000 - $45,000
