What are the responsibilities and job description for the Coordinator, Sea Production position at RWS Global?
About RWS Global
As the world’s largest producer of groundbreaking live moments, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.
Headquartered in New York, London, Cincinnati, Shanghai, Orlando and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
Built upon more than 120 years of combined expertise from its subsidiaries, RWS Global launched in 2023 as an industry-leading team of four powerhouse companies—RWS, ted, JRA and ARC. Together, they form the world’s largest producer of live experiences. Headquartered in New York City, London and Cincinnati, RWS Global provides ideation, design, technical, casting and operation services to create extraordinary entertainment, live events, exhibits, destinations, décor and brand attractions.
On land, at sea and everywhere in between, RWS Global produces over one million live moments every day. RWS Global employs a diverse team of world-class designers, creators, producers and more, including the casting and recruitment of over 8,000 performers and technicians annually.
RWS Global's subsidiaries include RWS, the leader in live moments by bringing to life unforgettable in-person experiences; ted, Europe's largest leisure entertainment experience company; JRA, an award-winning creative studio specializing in master planning, design and project management and ARC, providing casting for theatre, film, TV and commercials. For more information, visit rwsglobal.com.
About the Role
Reporting to the Senior Production Manager, the Coordinator, Sea Production is responsible for leading the company management and talent hospitality across all entertainment products RWS produces for our client; ensuring each group feels welcomed, taken care of, and supported from the moment they are cast through rehearsals, contract, and eventual debarkation. This position is also responsible for upholding the RWS and client brand standards and supporting the operational needs/ efficiency of Sea Production operations.
Role & Responsibilities
Necessary Qualifications
Ideal candidates also have:
Company Benefits
Reports to: Senior, Production Manager of Holland America Line
Diversity and Inclusion Statement
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression and capabilities are a contribution to our culture, as well as our reputation and achievements.
So bring all of who you are, no questions asked.
As the world’s largest producer of groundbreaking live moments, RWS Global creates meaningful connections and customized experiences spanning from theatrical productions to events, multimedia and more. In 2024, the entertainment leaders expanded capabilities into live sporting events with the introduction of RWS Global Sports.
Headquartered in New York, London, Cincinnati, Shanghai, Orlando and Sydney with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base, RWS Global serves major brands and corporations, theaters, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global’s team of world-class designers, creators, producers and visionary talent provide unrivaled scale, producing over one million live moments every day and employing over 8,000 individuals worldwide.
The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Center Houston, TUI Group, Vera Wang, Warner Bros., Disney’s The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.
Built upon more than 120 years of combined expertise from its subsidiaries, RWS Global launched in 2023 as an industry-leading team of four powerhouse companies—RWS, ted, JRA and ARC. Together, they form the world’s largest producer of live experiences. Headquartered in New York City, London and Cincinnati, RWS Global provides ideation, design, technical, casting and operation services to create extraordinary entertainment, live events, exhibits, destinations, décor and brand attractions.
On land, at sea and everywhere in between, RWS Global produces over one million live moments every day. RWS Global employs a diverse team of world-class designers, creators, producers and more, including the casting and recruitment of over 8,000 performers and technicians annually.
RWS Global's subsidiaries include RWS, the leader in live moments by bringing to life unforgettable in-person experiences; ted, Europe's largest leisure entertainment experience company; JRA, an award-winning creative studio specializing in master planning, design and project management and ARC, providing casting for theatre, film, TV and commercials. For more information, visit rwsglobal.com.
About the Role
Reporting to the Senior Production Manager, the Coordinator, Sea Production is responsible for leading the company management and talent hospitality across all entertainment products RWS produces for our client; ensuring each group feels welcomed, taken care of, and supported from the moment they are cast through rehearsals, contract, and eventual debarkation. This position is also responsible for upholding the RWS and client brand standards and supporting the operational needs/ efficiency of Sea Production operations.
Role & Responsibilities
- Providing holistic company management for all entertainment product talent (welcome and onboarding, travel and housing logistics, payroll onboarding and management, medical and visa management, etc)
- Acting as the main contact for all talent questions relating to travel, housing, onboarding, and payroll
- Creating and coordinating medical appointment schedules; ensuring talent knows where to go and what to do
- Securing and managing all talent insurance policies
- Managing client-specific digital onboarding and travel systems
- Handling expense reimbursement and reconciliation
- Shipping and receiving support
- Logging and filing all talent documents, itineraries, etc.
- Supporting reconciliation and processing of monthly billables
- Supporting all talent welcome, orientation, and travel meetings
- Supporting studio needs as assigned
- Ensuring all internal and external stakeholders are following the policies set by the client delivery team
- Traveling to ships as necessary
Necessary Qualifications
- A BFA/BA degree in the Theatre/ Entertainment fields or equivalent professional experience
- 1-3 years of experience in the entertainment industry (stage management, company management, theatrical admin, etc)
- Advanced written and verbal communication skills
- Must be proficient in Excel and MS Office applications
- A flexible schedule allowing for approximately 20% international travel
- Motivation, dedication, passion, integrity, collaboration, and self-direction
Ideal candidates also have:
- Hospitality experience
- Cruise ship and/or Theme Park experience
Company Benefits
- Progressive PTO, CitiBike membership, Commuter benefits, Health benefits - Medical, Dental, and Vision, Pet-friendly office, Paid parental leave, 401k with company match, Employee Enrichment Program, complimentary tickets to Broadway/Off Broadway shows and industry events as available, Summer Fridays
Reports to: Senior, Production Manager of Holland America Line
- Status: MobileMobile (in NY/NJ/CT Metro Area): Team members who are pre-approved to regularly perform their job responsibilities remotely up to two (2) days per week, with three (3) days per week operating out of the RWS New York City headquarters.
Diversity and Inclusion Statement
Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee’s individual background, life experiences, knowledge, self-expression and capabilities are a contribution to our culture, as well as our reputation and achievements.
So bring all of who you are, no questions asked.
Salary : $62,400
