What are the responsibilities and job description for the IT Specialist * This is not a remote position position at Rx Help Centers?
Company Description
ABOUT RX HELP CENTERS: Founded in 2009 and headquartered in Indianapolis, IN Rx Help Centers is one of America's leading prescription drug advocacy services. Our mission is to provide affordable, high quality services to our clients. Through our expert team of Advocates, Business Partners, and Collaborative Benefits Network, we strive to provide the best service we can to meet our clients needs.
Job Description
Rx Help Centers seeks a Full-Time / Part-Time IT Specialist.
IT support will be responsible for issues related to day to day operations of internal systems, helpdesk tickets, set up and maintenance of new PC's as needed, collaboration between departments when regarding technical issues, etc.
Other responsibilities as warranted by operation staff.
IT specialist will report directly to the V.P. of Operations.
Full Time (Monday - Friday 9:00am-5:30pm)
Part Time (Monday, Wednesday, and Friday 9:00am - 5:30pm)
Federal Holidays off
*PTO & 401K offered with company match*
Qualifications
Qualified Applicants Must:
Proficient with PC's in general, maintenance, AV scheduling, schedule updates, etc. to optimize 'up time'.
Well-versed in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) as well as other cloud based tools.
Strong communication skills within an office environment; be able to communicate clearly and concisely. Must have Help Desk experience or verifiable small to mid size IT experience required.
Ability and willingness to go above and beyond providing quick and accurate solutions.
Attention to detail is a MUST.
Additional Information
Salary commensurate with proven track record. This position also provides ample room for growth within the Rx Help Centers organization.
Rx Help Centers is an Equal Opportunity Employer.
A 90 day probationary period applies to all positions offered with Rx Help Centers, LLC.