Patient Scheduler - REMOTE - Part Time

www.RxLive.com

Job Title:                               Patient Scheduler

Reports To:                           Care Coordination Manager

Employment Type:               Independent Contractor, Part-Time and Remote 

Compensation Range:         $20/hour

Who We Are:

RxLive is an innovative healthcare and technology company headquartered in St. Petersburg, FL, that elevates the way clinical pharmacists help healthcare organizations create value, lower costs, and generate revenue. Through our pharmacist-led care delivery models and our proprietary platform (My.RxLive), we are taking comprehensive healthcare to a whole new level.  

RxLive’s revolutionary platform, using algorithms and predictive analytics, integrates clinical pharmacists in team-based care models. We connect healthcare networks dedicated to delivering quality care to the right patients, at the right time. Our innovative technology and network of pharmacists help existing care teams provide private, personalized medication protocols that drive sustainable outcomes.

Why We Are Different: 

RxLive’s Mission is to deliver meaningful interactions between patients, pharmacists and healthcare providers through cutting-edge technology and clinical guidance. RxLive’s vision is to improve healthcare by leveraging the value of clinical pharmacists. 

Our mission is simple: to create a technology and service that empowers people to have more control of their own health, avoid hospitalizations and uncomfortable drug interactions, and live as well as possible.

We are passionate about our mission and driven to continue redefining the practice of value-based pharmacy. We empower our team to do this rewarding work through a flexible work environment, the trust to be independent, and valuable connectivity amongst teams to collaborate when needed. We embrace innovation and take every chance to recognize our successes. At RxLive, we put our heads together to create the prescription for impact for our team and those we serve.

What you will do:

As the Patient Scheduler, you will be engaged with patients of multiple practices and be responsible for routine data management. Patient Schedulers play an integral role in helping our pharmacists deliver expert clinical care, counseling, and coaching that improves clinical and economic outcomes.  We are looking for a customer-service oriented professional who is looking for a part-time, work-from-home contractor opportunity. This is an independent contractor position perfect for someone who can work 20-30 hours a week (Monday through Friday), generally between the hours of 9:00 am to 5:00 pm EST.

 Day-to-Day Responsibilities

• Timely manage inbound and outbound calls to provide patients with compelling reasons why an RxLive pharmacist consult would benefit them.

• Schedule patient consults for pharmacists based on where the pharmacist is licensed.
• Contribute to Job Aids and Standard Operating Procedures for Patient Service Specialist Team reference.
• Comply with all HIPAA and related privacy and operational requirements.
• Represent RxLive in a professional manner following all Company policies and procedures.

Required Education and Experience:

• High School Diploma or GED required. Bachelor’s Degree in a related healthcare discipline is preferred.
• 2 years of customer service or patient engagement experience. Experience in a healthcare environment is preferred.
• Solid organizational skills, including multitasking and time management.
• Proficient in Microsoft Word and Excel. Experience with Google Suite is a plus.
• Team-player attitude with the ability to learn and implement new processes quickly.
• Results-focused and detail-oriented customer service professional with a clear focus on high quality.
• Strong verbal communication skills and compassionate demeanor with ability to quickly build rapport.
• Exceptional ability to see how activities relate to patient care and company goals.
• Maintain a strong understanding of the various regulatory and customer requirements related to the services provided by RxLive.
• Self-motivation and ability to work effectively in an independent environment.

Additionally, the candidate must:

• Have access to a HIPAA-secure quiet workplace
• Be familiar with HIPAA compliance requirements
• Have access to secure high-speed internet
• Have laptop/PC with video capabilities
• Be willing to complete and pass a drug test and background screening before beginning employment

Why You Will Like Working Here 

• Flexible and supportive environment
• Bi-weekly compensation via direct deposit 
• Paid training
• Routine educational resources 

Co-founded by a pharmacist for pharmacists, RxLive is proud to employ talent from diverse backgrounds, independent of race, national origin, religion, age, sex, disability status, or veteran status. All candidates are subject to an appropriate background and drug screening as permitted by law.

Salary : $20