What are the responsibilities and job description for the Training Department Senior Coordinator position at RXSIGHT INC?
Job Description
Job Description
Description : OVERVIEW :
Supporting RxSight's Training Department, the Senior Coordinator will be responsible for managing on-going critical responsibilities. This multi-tasking position will own the administration of Clinical, Sales and FSE training programs as well as management of the Training Center located in Aliso Viejo.
Position will coordinate Customer visits to RxSight HQ ensuring site visit objectives are fully understood and goals are achieved.
Position will focus on supporting new hire orientation onboarding tsks specific to the processes relating to Commercial Operations, specific to the facilitation of training.
Requirements :
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Manage documentation, integrity & electronic storage of all training records (OJT, Initial & Annual Certification, etc)
- Maintain all Training Dept internal and external portals
- Manage new hire onboarding administrative tasks & logistics specific to the training processes of the Training Dept for Commercial Operations team members (CTS,OST,FSE,Sales)
- Coordinate & keep record of new Commercial Operations employee training with various depts
- Review FSE service bulletins
- Verify all JCAHPO certification and manage database
- Manage LearnWise to ensure all field employees remain compliant with required courses
- Assist in managing the Learning Management System
- Create customer certificates of training
- Manage airline perks programs
- Manage Offboarding administrative tasks specific to Commercial Operations team members
- Develop and maintain SOP for the return of clinical training supplies from offboarded employees
- Coordinate Customer / Employee HQ site visits ensuring all impacted teams are prepared and meeting the individual customer agenda
- Oversee GANT reconciliation reports & communicate necessary info to Field Leadership, as required
- Support department on-site and off-site lunches and meeting arrangements
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES :
SUPERVISORY RESPONSIBILITIES :
N / A
EDUCATION, EXPERIENCE, and TRAINING :
CERTIFICATES, LICENSES, REGISTRATIONS :
N / A
COMPUTER SKILLS :
Advance experience with MS Office Products.
